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Keegan
01-13-2006, 10:09 PM
Does anyone e mail their invoices to customers. If so, how has it worked for you?

Thanks for the info

RELIABLELAWNMAN
01-13-2006, 10:49 PM
Just upgraded to QB 2006 Pro. E-mail invoices and statements to customers that are computer savvy. Saves on the postage, envelopes, ink and paper.

ArizPestWeed
01-13-2006, 11:04 PM
I thought of it , waste of time cuzz soooo much of email is junk and is easily over looked .
It's better to get them to go for auto payments via QB

zturncutter
01-13-2006, 11:11 PM
We send approx. 15% of our invoices out via E-Mail, it has worked well for us.

ArizPestWeed
01-13-2006, 11:28 PM
We send approx. 15% of our invoices out via E-Mail, it has worked well for us.
Do u use QB and have you tried auto payments???

kfish
01-13-2006, 11:43 PM
Yes, I email a lot of invoices & estimates with much success. From what I've found people prefer it. It's such a huge part of our society today. Especially with 2 income families sitting at the office all day behind the computer.

ArizPestWeed
01-13-2006, 11:56 PM
The problem I have found , if it's not in the hand , like mail , it's easy to forget.

tiedeman
01-14-2006, 12:09 AM
I agree,

I used it before in the past, only approx 2% of my customers would take advantage of it. But then a lot of times like stated, people forget about it

zturncutter
01-14-2006, 09:33 AM
Do u use QB and have you tried auto payments???Yes I use Quickbooks Pro 2006. No I have not set up the AutoPayments feature, I just use the recieve payments window and have the credit card information already entered and Quikbooks runs the transaction. The customers that get the E-mail statements all send a check and do not want me to charge a credit card, but I do have another group of customers that have me charge a credit card each month, these folks don't even ask for or recieve an invoive each month even though I do have an invoice in my system for them.

JRAZ
01-14-2006, 11:52 AM
It is pretty popular here. It is a great system combined with autopay. The whole process is instant and streamlined improving cash flow for maintenance.

ECS
01-14-2006, 12:12 PM
I email several of my customers their invoice. They prefer it and like it. Most of mine are not computer savy, so I copy & paste them on the email for them. Have never had a complaint nor a problem doing it that way.

mtdman
01-14-2006, 03:55 PM
There's been a lot of questions about this lately.

I do email statements through qb, and I have billing solutions so they can pay online as well. It's easy, quick, cheap, and saves time and money over conventional statements. I love it.

kfish
01-16-2006, 09:00 AM
MTDman - What are the expenses associated with using billing solutions from QB?

tiedeman
01-16-2006, 06:37 PM
With QB you can do it free, or you can pay for the advanced feature which is around $14 a month if I remember correctly

mtdman
01-17-2006, 04:19 AM
With QB you can do it free, or you can pay for the advanced feature which is around $14 a month if I remember correctly

Email is free. Billing solutions is $14 a month, which allows them to go online and pay and/or view their invoices/statements. I also do credit cards through qb, which runs me about $23 a month with all percentages and per charge fees.

nherweck
01-17-2006, 09:35 PM
I've emailed invoices to about 40% of my customers and it does seem to take them a bit longer than snail-mail customers. But, in the long run, I like the 3-4 day wait so I can save a bit for the stamps that just seem to get more and more expensive every year :-/. Good luck!