PDA

View Full Version : Tacky to bash tru-green??


Rayholio
03-07-2006, 02:07 PM
I just got a mass mailing from tru-green, and it's just covered in empty promises and propaganda.
such as:

"We'll meet orbeat any competitor's price on your 1st spring treatment"
Fine print: the discount applies for lawns under 5000 sq ft.

and

"our specialists live and work in the joplin area"
The truth: The joplin office is a satilite of a city more than 70 miles away, and the managment staff all lives at this far away city

I won't bore you with the rest... but you get the idea.

Would it be a turn off to potential customers to have a place on my web site where I rebuttle these claims, and promises? I would of course try to keep it classy.. but I dont know how possible that is, considering how badly they mis-represent themselves.

Whatta ya think?
-Ray

PGA
03-07-2006, 02:10 PM
I wouldnt do it. But thats just me. I dont think its a good idea to bash other companies.

Littleriver1
03-07-2006, 02:19 PM
Nobody likes a cry baby. Don't be a girly boy, be a manly man and stand up and tell everyone what you do and why you're proud of it. I wouldn't even say their name.

Runner
03-07-2006, 02:19 PM
I wouldn't do it directly, but you can put links. There are several sites that are very specific about customer complaints regarding this service. here are also areas that have to do with previous (and present) employees. You find some of these sites, and there are days worth of reading.

Killswitch
03-07-2006, 02:24 PM
Yeah. Put that link up to that guy ghosting that lawn on video. lol

Seriously.....Amongst clients when I hear them mentioned....I never bring them up, I just sortof shake my head and chuckle and say Ive seen it all in 22 years.

John Gamba
03-07-2006, 02:48 PM
I just got a mass mailing from tru-green, and it's just covered in empty promises and propaganda.
such as:

"We'll meet orbeat any competitor's price on your 1st spring treatment"
Fine print: the discount applies for lawns under 5000 sq ft.

and

"our specialists live and work in the joplin area"
The truth: The joplin office is a satilite of a city more than 70 miles away, and the managment staff all lives at this far away city

I won't bore you with the rest... but you get the idea.

Would it be a turn off to potential customers to have a place on my web site where I rebuttle these claims, and promises? I would of course try to keep it classy.. but I dont know how possible that is, considering how badly they mis-represent themselves.

Whatta ya think?
-Ray


Ray

It could be lawsuit time

Rayholio
03-07-2006, 03:49 PM
Tru-Green is so successfull because of their massive marketing campain. I suppose it's a sad fact of life that they can be so terrible, yet so successful.

I always am happy if someone can keep me from making a big mistake, and I was wondering if there was a way to keep other locals from having to learn the hard way.

My initial thought was that it would be a little tacky as well.. I just thought I'd see if anyone else had any luck with an anti-Tru-Green campain.

Xterminator
03-07-2006, 09:47 PM
Its not their fault. Its the technicians who are not trained or supervised so i guess it could be middel mgmts.

garydale
03-08-2006, 08:46 AM
Don't bash the competition, it only re-flecks back on you and your lack of professionalism.

" If you can't say something nice, don't say anything at all."

teeca
03-08-2006, 09:29 AM
let them keep up the advertising, saves us $$$ in the long run! they tell the customers when to start thinking about fert/weed/aeration. use there advertising aginst them, carry the letter around in your truck, when a customer says TG will do it cheaper show the the fine print. and if it takes discounting your price alittle to get the sale who cares! if TG will do it for $50 and your price is $80? then offer to meet them in the middle at $60-$65. you will make the rest back thruout the year anyway.