super z not starting sometimes

[timmac]

Sometimes when I turn my key my mower just goes click. Sometimes it will start on the first try but sometimes i have to turn it several times to get it to turn over. The click is just 1 click not several in a row. could this be the starter or a relay? The mower only has 60 hours on it. Yesterday i had to turn it about 9 times at least to get it to turn over and start.

[mowerconsultant]

E-mail me and I will get you taken care of.

[Branchland]

I've had this happen also. It's getting alot more frequent. I've got a 2004 super z 60/27.

[timmac]

I took my mower in last Sunday and left it this week to get one of the relay's replaced because we were going on vacation. My dealer told me that hustler was having several problems with the relay and were having to make relay kits. This relay was ordered 2 weeks ago. He told me that they didn't get to fix the problem because the part will not be in until after the 4th of july. Why so long to fix a relay? The mower was only has 70 hours on it. My dealer is Cirrus in White House TN. Thanks

[jcbahr]

I took my started off, had it checked, cleaned etc., put it back on, same problem; click, click, click. My Hustler mechanic put a heavier wire on from my ignition switch, and now it startes every time.

[mowerconsultant]

timmac,
I will get a hold of our regional representatives and find out what is going on.

[pyrguy]

I‘ve got a mini 52/20 that is doing the same thing. I just blew the second blue fuse. I’ll call the dealer on Wednesday to see what they know. Any leads????

Dwight

[timmac]

My dealer still hasn't contacted me to fix this problem. It is not starting to well. I really need this relay fixed asap.

[mowerconsultant]

My dealer still hasn't contacted me to fix this problem. It is not starting to well. I really need this relay fixed asap.

I talked to the regional service representative last week, and he assured me the parts are coming this week, I will follow up on it today.

Pj

[mark12]

I've got the same problem here. I had to take mine in because my blades quit while I was mowing...out of the blue. I loaded it up and took it to my dealer. He had it figured out within 30 seconds...went and got a harness and put it on for me. That was great service! I decided to mention about my problem with the starter...I had been dealing with it. Usually could get it to start after 4 or 5 attempts. He said I needed a relay installed to correct the problem. Purchased the relay and the guy in the shop told me how to wire it up...he wrote it on paper but I can not figure out his diagram, plus he wrote it down wrong the first time and then wrote over the origional with the new info which you can not understand now.. I didn't have time to leave it and didn't want to pay 65.00 an hour to have them install it. Anyone have the diagram for the relay?

[mowerconsultant]

I don't have a diagram on this, I will ask and see what I can get.

Pj

[Accu-cut Lawn Care]

You don' need a diagram to change that relay. Pop off the instrument cover and start changing relays until the pto clutch turns on when you switch it on.

[timmac]

Finally got the relay problem fixed today. It started fine on the yards I mowed this evening. I hope this is the only problem I'll have for a while. thanks

[mowerconsultant]

If anyone changes out there relays on their own, please be sure when putting them back under the dash that they are in correct, as in wire tie them together and make sure they in there with the wire connection ends pointing down.
This will stop any water or condensation from getting to the terminals, especially if your mower gets washed a lot or is left on the trailer with out being covered in a storm.
Just a good precautionary measure.

Pj

[mark12]

Well, instead of hooking up the extra relay my dealer sold me, I replaced the entire wire from the relay under the key/throttle housing to the starter with 12ga wire. It looks like that corrected the problem. I tried starting it about 20 times yesterday and took it out with me today and started it probably another 10 times and it started every time on the first try. Not sure if I just had a bad connection at the starter or if running a larger guage wire worked. It's great to hear it start up on the first try...

[timmac]

PJ,
My mower did it again today. Turned key over and click. It did it on 2 of the yards I cut today. Thankfully it only clicked once and then started up. What should I do?

[mowerconsultant]

Did your dealer get the starter assist kit in it?

[pyrguy]

Mine went to the dealer this week. Missed him this afternoon will check with him in the morning.

I will point him to the kit if he hasn't heard about it yet.

Dwight

[Jason Rose]

Ok, my mowers not a hustler but this is an electrical problem... Mine was doing the same thing after I had it a couple weeks. Would be starting fine then I'd try to start it and just get a click or a couple clicks, like the battery was dead. Mine turned out to be the GROUND hooked to the engine (Kohler) Attached to one engine mount bolt was the main battery ground as well as several smaller wires. As 12 volt goes, unless the conection is perfect it sometimes won't make contact! I Figured out that this was the problem when I was off the machine and turned the key to start and it threw some sparks out of the area where the grounds were hooked too! After taking it all apart and re-assembling it TIGHT I have had NO problems at all.

[puppypaws]

Did your dealer get the starter assist kit in it?What is the starter assist kit for and why is it needed, is it just on certain models?

[RonB]

I had electrical problems again yesterday. While cutting about 20 acres with a pal on a Scag, my Super just shut down. When I tried to restart all I was getting was the clicking then after about 8-10 times it started, ran a few seconds then quit again.

Got it going long enough the trailer and back to the shop for the third time in two weeks.

Bad relay, BUT my dealer says the teeth on the starter/flywheel are shot and has to replace them - because of the relay "sticking". I think he's more bummed about the problems than me, he has to do all this under warranty of course, and says I (he) shouldn't be having these troubles with just over 60 hrs. I'm able to use the mower but it takes a couple clicks before the gears engage.

I do want to say my dealer has been great with my problems. The minute I drive up either he or the service manager are right on it and the other day got me going while I waited.

[gene gls]

Did your dealer get the starter assist kit in it?

P/j,
What's a starter assist kit??? Never heard of one before.....

[timmac]

all i know is that they put some kind of a kit in it. i really dont know which one.

[mowerconsultant]

We have recently come out with a kit that puts more voltage to the starter in hot starting conditions, its so new many dealers do not know about it yet.

[hatrack]

I just contacted my dealer about this and they said the part is $35.00 plus the installation fee. My mower (2004 Super Z 27hp 60" w/BacVac) is about one or two week out of warranty and has @60 hours on it and is use for mowing my property only. I feel that if Hustler knew of this problem we should have been notified during our warranty to get it fixed. I also feel that Hustler should provide the part if the owner is willing to do the work themself or they should provide use with a print with what need to be replaced so that we could do it with more common parts that aren't so expensive.
Just my 2cent,
Ken....

[mowerconsultant]

hatrack, please e-mail me, I will see what I can do for you.

[cranesrule]

PJ,

My 06 Fastrak 2052 is now starting to show these symptoms. I will turn the key, sometimes it starts, sometimes I get nothing, sometimes just one click. One or two tries and it starts right up, cranking strong. 15 hours on the machine. Is this the same issue?

Mark

[mowerconsultant]

PJ,

My 06 Fastrak 2052 is now starting to show these symptoms. I will turn the key, sometimes it starts, sometimes I get nothing, sometimes just one click. One or two tries and it starts right up, cranking strong. 15 hours on the machine. Is this the same issue?

Mark

Depending on when your 06 was built it may have this update in it already, but it sounds like it doesnt.
Contact me or your dealer and we will make sure your unit gets it if this is the case and the problem.

Pj

[gardenkeeper88]

Interesting I found this post as I have had this prob too w/ my 04 mini 52 ". Took it to the shop last year he couldn't find anything Cleaned connections ok for a short time. Then same thing. Back to the shop this past winter, worked for another short time, but now I have put up with it, didn't want to give up a mower. Doesn't get worse just very annoying. I thought I would look for a diff. dealer to try to fix. Just wondering PJ how are you guys handeling these after this long?

[cranesrule]

PJ,
Here is my mower info:
Model 926501
SN 06041662
Seems to be a hot start issue but it has happened on cold starts also.

[mowerconsultant]

gardenkepper88, cranesrule,
Both of you need the starter assist kit installed from what I can tell.
It will be done under warranty, call and have your dealer get it taken care of.
The kit part # is 107910

Pj

[gardenkeeper88]

Thanks PJ I will be contacting them this week. We appreciate hustlers Cust. service.

[estrov]

What does this kit contain?

What models does it fit on?

I have similar hot start issues, but I have an 03 SMZ 24/52. I would be interested in installing the kit if it will work for me.

[cranesrule]

Ditto what gardenkeeper said... once again, thanks for the quick response. Makes me feel better about dropping 5k to cut grass

[mowerconsultant]

What does this kit contain?

What models does it fit on?

I have similar hot start issues, but I have an 03 SMZ 24/52. I would be interested in installing the kit if it will work for me.

I am not 100% sure, I will find out.
Any model that has a starting issue.
It will work for you, I am sure.

[Keith]

My 03 Super Z developed a starting problem some time ago. It would sometimes click and the starter would fail to engage. Sometime late last year it began, on occasion, popping the red 10 amp fuse when this would happen. I blamed the key switch and replaced it sometime around March. It ceased blowing fuses, but I would get the occasional click and have to try a time or two to get the starter to turn. Today it blew a fuse for the first time since the new switch went in, so I came here and stumbled on this thread. It looks like mine may have a similar problem that others have had.

[mowerconsultant]

Keith,
I am not quite sure you have the same situation.
Could be though.
I would look into it, installing this kit will help with the clicking or non starts, but not sure about the blowing fuses.
Certainly worth having the dealer check out.

Pj

[mowerconsultant]

For anyone wondering what this kit and what it includes I have attached the information and the instructions that come with the kit.

Pj

[estrov]

What is the SRP for the 107910 kit?

[puppypaws]

For anyone wondering what this kit and what it includes I have attached the information and the instructions that come with the kit.

PjExplain the function of this kit so people can better understand how it helps.

[mowerconsultant]

Explain the function of this kit so people can better understand how it helps.

It gets more power to the starter.

[puppypaws]

It gets more power to the starter.I figured that out but how does it put more power to the starter.

[risdaone]

I have had problems as well. I have a 06 super z 30/72. The 3rd week I had it, I was cutting grass and switch my tank too slow and it quit. I went to restart it and "click" "click" I checked the battery voltage and it was 12 volts. I jumped it off and it started right up. I monitored it for the next few cuts and the voltage was under 12v. It appeared the alternator wasn't charging. I talked to my dealer and he picked it up and found nothing wrong. He said the alternator was charging at 5 amps. I cut for several weeks until yesterday. It wouldn't start, "click" "click". The battery was at 12.2 volts. I had to jump it 3 times yesterday. The battery read 12.25v when running at full throttle. Again, each time I jumped it, it started right up. When I finished cutting for 2 hrs my voltage was 11.5v. The manual said the alternator can charge up to 20 amps. I would think 11.5v would be the time to charge at a high rate. My wife isn't feeling good about spending 9k for a mower right now:mad: If anyone has a similar problem, please respond. I will contact my dealer again.:confused:

[mowerconsultant]

I figured that out but how does it put more power to the starter.

The above instructions show it, it direct wires more power to the solenoid.

Pj

[mowerconsultant]

I have had problems as well. I have a 06 super z 30/72. The 3rd week I had it, I was cutting grass and switch my tank too slow and it quit. I went to restart it and "click" "click" I checked the battery voltage and it was 12 volts. I jumped it off and it started right up. I monitored it for the next few cuts and the voltage was under 12v. It appeared the alternator wasn't charging. I talked to my dealer and he picked it up and found nothing wrong. He said the alternator was charging at 5 amps. I cut for several weeks until yesterday. It wouldn't start, "click" "click". The battery was at 12.2 volts. I had to jump it 3 times yesterday. The battery read 12.25v when running at full throttle. Again, each time I jumped it, it started right up. When I finished cutting for 2 hrs my voltage was 11.5v. The manual said the alternator can charge up to 20 amps. I would think 11.5v would be the time to charge at a high rate. My wife isn't feeling good about spending 9k for a mower right now:mad: If anyone has a similar problem, please respond. I will contact my dealer again.:confused:

E-mail me your information and dealer info.
Your not running any extra electrical items are you? lights?

[puppypaws]

The above instructions show it, it direct wires more power to the solenoid.

PjMy 28 efi has never attempted not to start at full voltage so why is this happening with a number of Hustler mowers, I guess I am trying to figure out what the difference is. This is something interesting, I keep hearing people talking about the more powerful engines being able to engage their blades in a very low throttle setting. The people with the 27 and 30 hp Kohler's are talking about needing at least 1/2 to 2/3 throttle to engage their blades. I have never thought about this, I just give a little throttle and engage the blades but last night I thought I would see how the 28 efi responded to this procedure. I went outside and started the engine and put the throttle in the lowest position it could be put into and engage the blades.
The engine was running as smooth as silk and when I engaged the blades it hardly changed sounds and the blades started right up and it sat there and purred like a kitten. The 28 efi is stronger than I thought because I would have bet money it could not do this, I am really impressed with this engine and do not believe Hustler has another engine in their line up that compares with the 28 efi.

[cranesrule]

PJ,
A Hustler service manager called me and said this kit is not for the Fastrak... that my problem may be caused by "bad grounding". Is this correct? If so, where do I check for a bad ground?

[timmac]

I got the kit installed on my mower earlier in the summer. My mower has started doing the same thing again and not wanting to start. What should I do? Is there any quick fix I can do since I already have the kit? thanks

[mowerconsultant]

PJ,
A Hustler service manager called me and said this kit is not for the Fastrak... that my problem may be caused by "bad grounding". Is this correct? If so, where do I check for a bad ground?

You really need to get your mower back to the dealer so they can get this taken care of.
Follow the ground cable from the battery to the frame and check where it bolts to the frame, you likely need to remove it and clean the paint off the area where it bolts to for the best ground.

[mowerconsultant]

I got the kit installed on my mower earlier in the summer. My mower has started doing the same thing again and not wanting to start. What should I do? Is there any quick fix I can do since I already have the kit? thanks

Is it back at the dealer?
Have you told the dealer?
E-mail me again and I will talk to the regional service manager, I am going to be at his office this week and I will talk to him some more.

Pj

[timmac]

No, I haven't took it back in yet. I was just wondering if maybe I could check for something myself before I took it back in. I have just been wiggling the wires to get it to start. I'm planning on getting it back in in the off season. thanks