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View Full Version : Was I ripped off or what? expensive brake job


Joe65
07-06-2006, 07:22 PM
Have a 2004 GMC Sierra3500 Dump, new in Nov 2004, has only 25,000 miles on it.........took it to my dealer as the brakes did not seem right......tech replaced front brake pads and resurfaced front rotors......he also replaced rear brake pads and both rear emergency brake shoes, right rear rotor and rear axle seals...total $2118 took them 2 1/2 days. Needless to say, I lost 2 days and a half of work, also....thought it was pretty high priced...few guys told me to write letter..........they also thought it high.....I don't haul heavy loads with the dump, but I do pull a trailer 3 days a week........just wondering what others thought

CrewCutEnterprises
07-06-2006, 07:26 PM
CALL GMC direct, not the dealer, and go to the highest up you can get, tell them what you got and what you paid. Normally they will do what they can to make it right, Is the trailer big? does it have brakes and do they work? if not you will warp your rotors on your truck quick.

Joe65
07-06-2006, 07:38 PM
Thanks, I thought of calling GM direct.....or was going to write to the owner of dealership.......the trailer is only a year old, good working brakes, 14ft enclosed........I bought 2 vehicles thru this dealership and thought of adding a third....but now I'm leary.....I'll see what GM has to say

Splicer
07-06-2006, 08:09 PM
Having rear disc on a 1 ton on top of the fact it is a 1 ton is why you have high repair bills...While I think that indeed you got robbed you took it to a dealer...99% of dealers will charge you the maximum for repairs...Go to an independant next time and pay about 500-600 less...

Any repairs on a 1 ton are going to cost substantially more than a 1/2 ton...Nature of the beast...I once got charged for 2 guys over 2 hours EACH at a dealership for...get this...replacing ONE spark plug that I provided even...

TURF DOCTOR
07-06-2006, 08:13 PM
Right on a one ton is expensive,last brake job was $400 bucks it's a late model with two piece wheels in the rear.

lawnmaniac883
07-06-2006, 08:31 PM
That is wayy high. Plus, you only got 25k out of brake pads? :rolleyes: "But GM is the BEST!" :rolleyes:

cet
07-06-2006, 08:32 PM
We have our trailer brakes set up very aggresive. It is much ceaper to put brakes on the trailer then the truck. Last brake job we did on our 1999 3500HD was $1100 parts only.

BSDeality
07-06-2006, 09:31 PM
25K miles on a 1ton needing replacement? oh man, I understand the rotors might be warped, but to replace all those parts? no way. you grabbed your ankles on that one my friend. I've got 24K on my ford 1 ton and the brakes look brand new when I inspected them about 3 weeks ago. I haul a trailer 3-5 times a week with it (with brakes) too.

J&R Landscaping
07-06-2006, 10:31 PM
That is a lot of money! Don't you have any friends or relatives that are mechanics? I agree, the dealers might say they are cheaper but I like the idependant shops when I CANNOT do it myself or my uncle/mechainc doesn't have time to help me. If it does go in the shop, I have a selected few that I deal with and all givbe me very good pricing!

Thats the 1 good thing about having an older truck though, when you need brakes or basic parts, you can just go to the junk yard and get em! I have 5 yards within a 10 mile radious so if 1 yard doesn't have what I need, I just try another. I've put brakes on the F150 from the junk yard and I have also gotten a few tires from the yard as well! Good parts with no problems! Saved some money too as I have a prefered membership at 2 of the local yards!!!

Joe65
07-06-2006, 10:41 PM
Thanks for all the replies....I'm going to call GM tomorrow and see if I get anywhere with that......I will let you know what their response is....thanks again.........

LONEMAN
07-06-2006, 10:43 PM
Never go to a dealer unless the work being done is under warranty. And even if they claim to find something your vehicle needs, take note of it and either look at it yourself or take it elsewhere. They charge top dollar for parts and labor. I know because I used to work for a dealer and even they charged me top dollar after the employee discount!! I take my vehicles to a mechanic I know for inspection or if I can't perform the work myself. Ask around- there must be a friend or relative that's friends with or at least knows of a reputable mechanic. Hope this helps. :waving:

AintNoFun
07-06-2006, 10:46 PM
you guys are bad mouthing dealers a lot. the local chevy dealer in town here is a pretty large and they have a great service dept. when i get estimates they are always cheaper than a local wrench turner. and they even are flexible on the pricing....

Joe65
07-06-2006, 10:46 PM
Yeah, guess I got F*$#*&! My father-in-law is in the excavating business, he has a great mechanic, but the wait is always 1-2wks, so I guess I paid for my impatience, but I will know better next time.....

lowballer17
07-06-2006, 11:20 PM
Have a 2004 GMC Sierra3500 Dump, new in Nov 2004, has only 25,000 miles on it.........took it to my dealer as the brakes did not seem right......tech replaced front brake pads and resurfaced front rotors......he also replaced rear brake pads and both rear emergency brake shoes, right rear rotor and rear axle seals...total $2118 took them 2 1/2 days. Needless to say, I lost 2 days and a half of work, also....thought it was pretty high priced...few guys told me to write letter..........they also thought it high.....I don't haul heavy loads with the dump, but I do pull a trailer 3 days a week........just wondering what others thought


There are no "emergency brakes" in cars or trucks. They are called "Parking Brakes." Here's how they are suppose to be used. Put truck in neutral while applying foot brake, then apply parking brake, release foot brake, put truck in park. The weight of the vehicle while parked should rest on the parking brake and not your transmission. If you still wish to believe that this device is an "emergency brake" go ahead and apply it at 50 mph and let us know how it responds.:laugh:

Dirty Water
07-06-2006, 11:44 PM
Parts alone on dualy rear rotors for a chevy 3500 will put you at 1k.

Been there done that.

Now, whether or not they needed it is another question.

PLM-1
07-06-2006, 11:56 PM
I have an 04' 2500HD with close to 60k miles, pull an 18' 6 days a week on the original pads a rotors; tires as well i might add!

LONEMAN
07-07-2006, 08:23 AM
you guys are bad mouthing dealers a lot. the local chevy dealer in town here is a pretty large and they have a great service dept. when i get estimates they are always cheaper than a local wrench turner. and they even are flexible on the pricing....
I should have added that while most dealers charge top dollar, they are professional and usually do quality work. Technicians are either factory trained, went through tech school, etc and have to pass a test before becoming a technician. Still, I don't think quality work, professionalism, and all the other "goodies" dealers offer make high pricing ok. I am not bad-mouthing anyone, it is just the way they operate because dealers are in the business to make top profit, at least most of them are.

CrewCutEnterprises
07-07-2006, 06:01 PM
There are no "emergency brakes" in cars or trucks. They are called "Parking Brakes." Here's how they are suppose to be used. Put truck in neutral while applying foot brake, then apply parking brake, release foot brake, put truck in park. The weight of the vehicle while parked should rest on the parking brake and not your transmission. If you still wish to believe that this device is an "emergency brake" go ahead and apply it at 50 mph and let us know how it responds.:laugh:

Hey, When your brakes go out what do you do? Gently apply the Parking BRAKE. IT will slow you down, but dont stab it at 50 or round you go!, been there done that, in a car.

Also I take all my trucks to ford because I get it back in 2 days or whatever, Most shops are a few days and sometimes we cant wait that long, Well you pay for a prompt service, so hope the truck is working everyday

LONEMAN
07-07-2006, 06:34 PM
Also I take all my trucks to ford because I get it back in 2 days or whatever, Most shops are a few days and sometimes we cant wait that long, Well you pay for a prompt service, so hope the truck is working everyday

Good point about paying for a prompt service. :hammerhead:

CrewCutEnterprises
07-07-2006, 11:54 PM
Good point about paying for a prompt service. :hammerhead:

Are you saying its a good point or a bad point? If you want your truck back next day instead of 2 weeks, I would pay top dollar......

PerennialSuccess
07-08-2006, 08:50 AM
Axle seals should've been covered under warranty, no doubt. However brakes are a "wear item" and you'd be lucky to even get a discount on them past 12,000miles. It's a toss up on the parking brake.

LONEMAN
07-08-2006, 08:55 AM
Are you saying its a good point or a bad point? If you want your truck back next day instead of 2 weeks, I would pay top dollar......

I was saying you made a good point about paying top dollar for prompt service.

Joe65
07-08-2006, 09:19 AM
I have to agree with paying top dollar for prompt service, but my truck was still down 2 1/2 days (might as well have been 3!) and still cost way more than the original $1500 estimate given to me over the phone the morning I dropped off........as far as the axle seals, I spoke to GM yesterday and they are checking into it for me.....will let u know if I got anywhere......

J&R Landscaping
07-09-2006, 11:22 AM
I have to agree with paying top dollar for prompt service, but my truck was still down 2 1/2 days (might as well have been 3!) and still cost way more than the original $1500 estimate given to me over the phone the morning I dropped off........as far as the axle seals, I spoke to GM yesterday and they are checking into it for me.....will let u know if I got anywhere......

You should have only had to pay what the estimate said the cost was. Unless the difference was under $50, they should have called you to confirm the repairs.

Something shady going on right here! What dealer was it?

Splicer
07-09-2006, 01:14 PM
Hey, When your brakes go out what do you do? Gently apply the Parking BRAKE. IT will slow you down, but dont stab it at 50 or round you go!, been there done that, in a car.


The ONLY way you will do a 360 when locking up the parking brake is if the steering wheels are turned at all...A buddy used to beat the hell outta his Escort by doing intentional 180's using the parking/emergency brake...When I was younger/dumber I had an '87 Ranger doing about 80 on the freeway and decided to lock the rear end up...the only thing that happened was I flat spotted BOTH rear tires...

CrewCutEnterprises
07-09-2006, 10:05 PM
I was saying you made a good point about paying top dollar for prompt service.

yea.. expensive but quick

and splicer, if you turn the wheels any bit, it will spin but yea ive flatspotted a tire on my integra a little once

Team-Green L&L
07-09-2006, 10:13 PM
We just had our dump's brakes done. It came to $460.00 and that was a little low. Your price would've sent me into convulsions.

grassmanvt
07-09-2006, 10:48 PM
just had my brakes done, 04' silverado 3500 1-ton dump, about 16k miles. Rear pads AND rotors, axles seals, and front pads. First dealer said pound sand, GM help tech said the same but said I could get a second opinion. Second dealer said, yup, no problem, brakes usually covered for exessive wear for 2yr or 24k. They did the job no charge. btw, first dealer quoted 1400 for just rear pads and rotors.

Kanman
07-12-2006, 10:55 PM
Unfortunately there just is not a lot your going to be able to do on this. For less than $300 (if you really pushed the cost and purchased the best everything) you could have done the same thing yourself. Sounds like they replaced rotors, pads, calipers, probably even the brake lines. A two year old truck "might" need brake pads. You probably had a sticking caliper which was causing a pull to one side or the other. Dont let anybody tell you, you have a warped rotor. Thats just about the biggest scam going on planet earth. I would suggest getting somebody to teach you how to do a brake job. Its VERY simple, and you could have had it done in an hour or two. You probably only needed new front pads. No way a two year old truck is going to need new rear pads yet. Pass vehicles generally brake around 60/40 or 70/30 with 70 being the % of front brake being used.

grassmanvt
07-12-2006, 11:04 PM
Unfortunately there just is not a lot your going to be able to do on this. For less than $300 (if you really pushed the cost and purchased the best everything) you could have done the same thing yourself. Sounds like they replaced rotors, pads, calipers, probably even the brake lines. A two year old truck "might" need brake pads. You probably had a sticking caliper which was causing a pull to one side or the other. Dont let anybody tell you, you have a warped rotor. Thats just about the biggest scam going on planet earth. I would suggest getting somebody to teach you how to do a brake job. Its VERY simple, and you could have had it done in an hour or two. You probably only needed new front pads. No way a two year old truck is going to need new rear pads yet. Pass vehicles generally brake around 60/40 or 70/30 with 70 being the % of front brake being used.

gotta disagree, mine were junk, my rig had under 16k on it and less than two years old. All the salt they use up here on the roads probably doesn't help. My uncle (a mechanic all his life) says that these newer rotors up here often rot from the inside out, in other words, it rots out before the usefull wear life is used up. Also, $300 for parts, obviously you haven't checked out prcies for some of the newer stuff but I do agree that its way overpriced. You can put new brakes on a tractor trailer cheaper than one of these trucks, sad but true.

Kanman
07-12-2006, 11:29 PM
Put new pads on my truck just a few months ago. First time the rears were ever replaced on this truck, they really didn't need it, just felt like it was time. $80 for both front and rear from Napa. My truck is an 01' F350 with dual rears. Guess its not new anymore. Not quite double that for an 06' F350. I have heard road salt can be real rough on rotors. Napa says Chevy pads $70 fronts and $25 on the rear. Another $70 for the park brake pads. By my math thats no where near $300

I wouldn't let a dealer touch anything of mine with a 10' pole. Theres a reason they call them a stealership!

Joe65
07-16-2006, 01:02 AM
Spoke to someone at Gmc main office........they are going to get back to me monday.....will keep u posted