Nathan
06-11-2001, 09:01 PM
I am curious if anyone has had the same problem.
We purchased one of the new exmark turf tracers a while ago. Until recently the grass wasn't growing extremely dense, so the problem wasn't evident. Now with the grass being dry, dense and standing up straight, when we cut we are getting uneven cuts. We have already diagnosed the problem. The left spindle is sitting in the deck crooked, we had to shim the right blade so the blades met in the middle instead of leaving a difference in height. The only problem is that since the spindle is cocked it is mowing about 1/4" higher on the outer edge. Since the mower is new we are trying to get a new deck under warranty. We beleive the deck was welded incorrectly but our exmark dealer is questioning whether we hit something. Since our spindle shafts and blades weren't bent and the spindle housings not cracked, I don't see how we could bend a deck without destroying the weaker parts. BTW, to my knowledge we didn't hit anything. Even if we did I have never bent a deck on a commercial walkbehind even when I have hit rocks in tall grass bad enough to bend blades almost 45 degrees.
I am curious if anyone has had a similar situation with a defect from production, so I can go to our dealer with some backup to my argument.
We purchased one of the new exmark turf tracers a while ago. Until recently the grass wasn't growing extremely dense, so the problem wasn't evident. Now with the grass being dry, dense and standing up straight, when we cut we are getting uneven cuts. We have already diagnosed the problem. The left spindle is sitting in the deck crooked, we had to shim the right blade so the blades met in the middle instead of leaving a difference in height. The only problem is that since the spindle is cocked it is mowing about 1/4" higher on the outer edge. Since the mower is new we are trying to get a new deck under warranty. We beleive the deck was welded incorrectly but our exmark dealer is questioning whether we hit something. Since our spindle shafts and blades weren't bent and the spindle housings not cracked, I don't see how we could bend a deck without destroying the weaker parts. BTW, to my knowledge we didn't hit anything. Even if we did I have never bent a deck on a commercial walkbehind even when I have hit rocks in tall grass bad enough to bend blades almost 45 degrees.
I am curious if anyone has had a similar situation with a defect from production, so I can go to our dealer with some backup to my argument.