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sedlmeier101
02-22-2007, 11:54 PM
This may be a dumb question but... what do you guys do when you want to go on vacation for a week with friends/family during the spring/summer?

How do you go about telling your clients..

cl&l c.c. Tx
02-23-2007, 12:19 AM
I'm still pretty much part time in this business, but I wouldn't even think about a vacation during my peak months. Save vacation time for winter.

lawn guy1350
02-23-2007, 12:19 AM
you dont go on vacation, thats what winter is for. or you get employees.

Ed Ryder
02-23-2007, 12:39 AM
This may be a dumb question but... what do you guys do when you want to go on vacation for a week with friends/family during the spring/summer?

How do you go about telling your clients..

You can't do it. Perhaps if the lawns dry up you can get away for a few days, but planning a vacation in advance is asking for problems.

Here is an example of what goes wrong:

A solo operator plans a one week vacation for what is expected to be a dry, slow-growing time. Plane tickets are bought, hotel reservations made. He's committed.

Vacation time arrives. Of course, rain has greened things up recently and the lawns are growing, but the lawn guy thinks everything will still be okay.

A week later, he learns there was more rain. The lawns have grown robustly during his absence. His voice mail is full of messages of concern from his customers, wondering where the hell he is?

Instead of getting a fast start back into mowing, more rain delays him. The lawns are high, full of moisture, and they are messy to cut, requiring extra time to get them to look right. Each lawn takes an extra half hour to finish. Instead of 60 hours of mowing per week, now he's got 90 and he can't get caught up.

Constantly behind, it becomes an on-going battle to get the work done and retain customers (who are now pissed off because every other lawn in the neighborhood looks fine, but their's looks like crap, thanks to you).

Since you are constantly behind, and since each lawn now takes an extra 30 minutes, you are making less money per week, your customers are unhappy, and some of them are going to leave you. You lost a week of income, and now for a month or so you'll be struggling to keep on top of things. Those damn fertilizer guys make matters worse with new applications. It seems like you can't get a break!

In the end, your morale suffers, you lose customers, you don't achieve your income goal for the year, and you are really thinking that the grass cutting business may not be for you - all because you wanted to take a vacation during the season.

Unfortunately, if you are solo, then sacrifices must be made and you've got to focus on maximizing revenue and keeping your customers happy.

Another thing... if you skip lawns while you take a vacation, then that makes some customers think that they can ask you to skip cutting their lawn with other weeks. And a lot of money can be left on the table if you allow that condition to develop.

sedlmeier101
02-23-2007, 01:00 AM
ok thank you guys that's what I thought. I am going on spring break the 2nd week in april..but depending on how early spring comes in buffalo I might cancel

Ed Ryder
02-23-2007, 01:12 AM
It's important to hit the lawns early. As soon as you can make a noticeable difference by cutting them, you do the work. This does 3 things:

1. It reassures customers that YES you are there to cut their lawns and have not disappeared.

2. It keeps the lawns under control, which is very, very important. If they get out of control, you lose efficiency.

3. It maximizes revenue and you don't leave anything on the table.

Likewise, in the Fall, you don't quit too early. This past fall was mild, and I even cut some lawns right before Christmas here in the Philadelphia suburbs. While driving around I saw a lot of shaggy lawns in my affluent neighborhoods. People would have not disputed a lawn service cutting their grass one more time to have a nice looking lawn for the holiday.

HOOLIE
02-23-2007, 01:14 AM
When your wife goes with the kids for 3 weeks to visit her parents....now THAT'S A VACATION!!!!

It's not all about actually going somewhere yourself :laugh:

zz4guy
02-23-2007, 04:07 PM
One week vacations are tough in any line of work. Think about taking 4 day weekend vacations. Go to towns 300 miles away and see what there is to do. Then you don't have to commit to plane tickets either.

PatriotLandscape
02-23-2007, 04:14 PM
Your in Buffalo don't you have like four months off anyway :D

daveintoledo
02-23-2007, 04:37 PM
if you owned a ski resort would you go on vacation in the peek of skying season..NO.... why would any one think of a vacation during the peek of there business season..... if they are really in business, full time... never happen..

i dont know if i can get of in the winter either with all the recent snow,

PatriotLandscape
02-23-2007, 04:41 PM
I have a nice 9 foot boss plow new last year that has only pushed snow three times. We only have had 4 inches of snow this year!!

Usually we measure in feet not inches (for the whole season)

ed2hess
02-23-2007, 08:20 PM
Interesting that the most important question in starting the business is how do I handle vacation.

wowmowwow
02-23-2007, 08:33 PM
my family is sorta conditioned to the fact that im very busy early spring to late fall. when i read the the ? in the forum i snickered.

DeereHauler
02-23-2007, 08:43 PM
you were absolutely right, dumb question.

Uranus
02-23-2007, 09:00 PM
You guys are funny.

What solo op has 60 full hours of mowing per week. Just a lot over extended.

4 month vacation. HA! ever hear of lake effect snow? Winter can be busier than spring. 20 hours straight of plowing or more. Grass can wait snow can not.

If you want to take a vacation do it during a holiday weekend. Take a Friday to Monday vacation. That way you can bust butt Monday through Thursday then take 4 days off. Then when you get back you bust butt Tuesday through Friday or Saturday.

Dont know why your taking vacation 2 weeks into your season. Starting a biz and going on spring break. Priorities are wrong. Your cleanups are more important unless your still living under mom and dads wing.

echeandia
02-23-2007, 09:51 PM
I canceled my motorcycle trip to Daytona this March because I'm starting this business. There are no vacations for the foreseeable future.

PatriotLandscape
02-23-2007, 10:41 PM
I was kidding about the four months off.

Who said they had 60 hours of mowing as a solo op?

echeandia
02-23-2007, 10:49 PM
Who said they had 60 hours of mowing as a solo op?

Someone who needs to hire an employee.

Wells
02-23-2007, 11:42 PM
I usually take a 7 to 10 day vacation around the first week of November, just as mowing season ends and just before the snow season begins.