follow up calls on an estimate given?

[shade tree landscaping]

Do any of you guys do follow up calls after giving out an estimate, or is it just a wait and see if they call. The reason I am asking is I have given out a good number of estimates, but only had one call back from the estimates. Is the follow up call being to pushy, or begging for work, or is it a good sales taktic? Any help on this would be greatly appreciated!

http://www.shadetree-landscaping.com

[BW Landscaping]

I always call the customer the following week, to make sure they read over it and if they have any questions. Alot of people wait to see what we do...if we dont call then it looks like we really dont want the job anyways. ALWAYS call customers....remember word of mouth travels a long way

[smcunningham]

When i give an estimate i tell them i'll give them some time to think about it discuss w/spouse and I'll give you a call in a few days...........about three days later i'll call again...depending what day I gave the estimate.........sometimes 5

[ncls]

I never call a residential customer. i will call a commercial account. if the commercial account responsible party is an employee, i will call them repeatedly.

[SSS 18734]

Definitely call them. I got a customer the other day that I'm pretty sure I wouldn't have if I didn't call.

[nobagger]

I call every one back in about a week after the proposal went out. Well, I at least call the ones I want back,lol.

[supercuts]

i typically call back, usually during the day hoping everyone is at work and i leave a message stating im just following up on the estimate and if there are any questions i would be glad to answer them.

[LawnSharks]

I'm with NOBAGGER. I call everyone back, it's just the professional thing to do. But, the ones that I really don't want to deal with or I know from my competition that they are a PITA account. We never call, but of course they're the ones that call you back because they have built such a crappy reputation with other LCO's.

[nobagger]

I'm with NOBAGGER. I call everyone back, it's just the professional thing to do. But, the ones that I really don't want to deal with or I know from my competition that they are a PITA account. We never call, but of course they're the ones that call you back because they have built such a crappy reputation with other LCO's.

Lawnsharks just sent you a pm about that Sthil blower, its a pb 420 in better shape than I remember. Just a tiny crack on top of the plastic engine cover about 1". I actually fired it up after sitting for a season. Pm me if still interested.

[LawnSharks]

Thanks Bagger,
I responded to your PM. Check it

[Allens LawnCare]

Do any of you guys do follow up calls after giving out an estimate, or is it just a wait and see if they call. The reason I am asking is I have given out a good number of estimates, but only had one call back from the estimates. Is the follow up call being to pushy, or begging for work, or is it a good sales taktic? Any help on this would be greatly appreciated!

http://www.shadetree-landscaping.com

Don't worry about being pushy, Just call back or even better stop by and ask if they have any questions or concerns about the estimates...stopping by gives them extreme personal attention and most cust love that!!!

[shade tree landscaping]

Thanks guys, you really gave me some insight to this! Now whats to long after giving an estimate to call back? a week, 2 weeks . . .? Also alot of the customers I ahve gotton have given me cell phone numbers to return calls on. Thanks again everyone!

http://www.shadetree-landscaping.com

[GreenN'Clean]

I always call about a week after leaving an estimate if I haven't heard back from them.

[Allens LawnCare]

I call a week later...if they're looking for estimates they will schedule around the same couple of days, if it takes someone a week to get out there for the estimate they'll go with you because your prompt

[Ecoscape01]

Definitely call them. I got a customer the other day that I'm pretty sure I wouldn't have if I didn't call.

I just did my very first estimate last week on a property that just looked like crap. I think (at least I hope) that the people just lack the motivation (what little is even required) to find someone to fix their place and pony up the money to do so. I emailed it to them on Sat night and I was planning to call them either tomorrow or wednesday. I'm pretty sure if I don't call, they won't call me but I think I might have a fighting chance if I call them to follow up.:weightlifter:

[jcantrell]

I call after a couple of days. It shows professionalism and is sooner then the average companies response (1-2 weeks). Many times if my bid is close i'll get the biz.

[ed2hess]

I definitely won't call people.......when do you think it is going to be a good time? Additionally every call screens so you would have to leave a message. Always get an email address then you can send it any time without any intrusion...and most people don't really work much at their day jobs so it would give them something to do

[jcantrell]

I do alot of followup with email also.