How many phone calls???

[Loosestrife]

Just a quickie. We got a call from a potential customer, a referral. We were not in at the time, and the woman had left a message. I personally retuened the call a few hours later, but did not hear back from her. I called daily, leaving my clear message for three days. Just wondering when it is time to stop calling, I don't want to be harrassing.

[crazygator]

I've not had that problem, but 3 days is enough. Especially if you leave a message each time. Let her have some time to think, or get back from her vacation!

[LoneStarLawn]

Respond once....After that you sound desperate.

[65hoss]

The ball is in her court. When the time is right for her she will call back.

[1MajorTom]

If we miss a call, we call back one time.

If we have to leave a message, we tell them that if they are still interested in having the work done, that they should give us a call back in the evening anytime after 7:00pm.

It's just too hard trying to play phone tag with people.
One call and that's it.

[Randy Scott]

Yeah, I think one or two calls back is it. Any more and I think you do seem desperate and they may get a little afraid of you. Answering machines or voice mail just don't screw up nowadays. They know you called, now it's up to them. Be patient.

[Guido]

Call once and leave a message. After that, if they haven't returned my call by the end of the weekend I would leave one more message on Monday just to follow up and show that I care about their business, just for the slim chance that it slipped their mind or they never made time to call back.

But, after those two calls, I would probobly lay off. Be sure to make your messages count. Clear words quick and to the point with a slowly read phone number.

Good Luck!

[sheppard]

I agree with LoneStar- call once or twice. Anything more looks desperate. Sometimes I will use reverse psycology on people and say something like " I'm sorry- been very busy with all my customers. This is the earliest I could return your call." Sometime this works. Many people prefer to work with very busy but organized people.

Cordially,
Sheppard

[bubble boy]

wow, i guess im a stalker or something. i'll call back several times if i think it could be a good lead to new customer. then i would go by if i had the address. would probably continue for a week before giving up.

cheaper than more advertising even though it is annoying. i couldn't care less about looking or being desperate. whatever i gotta do to grow my business.:cool:

[AltaLawnCare]

A lot depends on how bad you want this particular job.
Twice I've scheduled estimates, went to the peoples' home or Church in one case, and no one showed up!!

I agree with the majority, once or twice is usually enough.