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Mad_Russian776
06-13-2007, 09:15 PM
I bill customers on my last visit of the month for that month. Therefore, May 31 i'm dropping their bill for May. My question, how much time do you give your customers before taking more proactive steps in getting paid? What's average time from bill drop off to receiving it in the mail?

Also, anyone have tips on subtle ways of "reminding" customers to pay up?

Thanks

MeadowsLawnCare
06-14-2007, 01:10 AM
Im a horrible person on paying my utilies. The damn electric company sends me a duplicate invoice with a note that goes something like "This is a reminder for your bill for xxx amount dated xxxx date that was due on xxxx date. If you already sent payment please disregard. Thanks and have a great day" Something like that shouldn't piss customers off. If you send on the first of the month you should have payment by the 15th or so before you send a reminder.

Bigray
06-14-2007, 07:26 AM
i too have sent / left bills at the end of month
but i am changing to the 15th now looking for net 20...