View Full Version : Your opinion please
09-09-2007, 07:43 PM
About 3 months ago one of my customers husbandstarted getting sick. They diagnosed it as cancer. They had to go north with family to take care of him, however they retained me to keep the lawn while they were away. I found out that the medical bills were starting to add up fast. So a donated one service to help her out. As her bills continued I reduced her rate and spread out the mowings ( not a bad thing as the heat and lack of rain it wasn't growing much anyway. Her bill continue and another of my customers began to pay the first ones bill for her. ( Co-workers) Her husband died about 3 weeks ago and she will be returning soon. In the mean time her company is holding a benifit ( food, fun, gospel and country singing and an auction to raise money to help her. Well I decided to raffel pff 1 full service, (mow, blow, edge and weed eat) to help. This lady was my first customer and responsible for 3 contracted referrels.
Theres no question, just looking for opinions. Business speaking was this wise. I did it from the heart and didn't loose ny $$ because of it so far. I don't want a pat on the back, just want to see if others might have done the same or simular in such a case.
09-09-2007, 07:50 PM
I can't say I would do the same until it happens to me. I hope I would act the same way you are.
Nice to see people still care.
09-09-2007, 08:52 PM
I have donated my services twice. both were local Police Officers injured in the line of duty. Total free mows = 8 but the accounts I have landed from this more than paid for the free service. The newspaper mentioned my company name and even listed my phone number/ email addy as being one of the businesses helping out free of charge. The county "business association" contracted me for 3 commercial accounts (my bid was high) and several business owners hired me for their home service as well.
09-09-2007, 09:03 PM
I help one of my neighbors like that. Her and her daughter live in a house together and the grand daughter has some sever physical illness. Was not supposed to live past 3 but is now six. Her brain works but her body doesn't and she has to be hooked up to machines all the time and has a nurse at the house all the time. They don't have insurance and they have to pay out the nose for all the medical supplies and such and literally have to be at her side 24/7 with a nurse. they have no money left over so i cut their house for basically free, i said i would do it for free (only takes like 15 min and is right next door) but she insists on giving me something. Very nice family
09-09-2007, 09:18 PM
I hate to even reply like this to this thread, because I do not want it to seem as if i am boasting...because I am certainly not (there are certain things that go better off unsaid). But I have donated to silent auction on a handful of occasions - never having the opportunity of doing it directly for someone I know, though, I would donate $100 worth of services, as I felt that was an adequate amount to sell well.
As far as your idea of doing this, I think it is a great idea, and very considerate of you to do so. I am quite sure that this will be greatly appreciated by all of the family. I wish you the best of luck with it, and wish them well also.
I just had to edit this to add that I think what the others that have posted have done (and are doing) is awesome. Keep it up, guys.
09-09-2007, 09:46 PM
It is nice to be associated in like business with folks like ya'll. Thanks for the input. It is good to hear that there really are people with a heart out there. God bless you all
09-09-2007, 09:56 PM
I think you did good son. The old saying "DO ON TO OTHERS AS YOU WOULD HAVE DONE TO YOU":clapping: :usflag:
09-09-2007, 11:25 PM
I would have done it the rest of the season for free (If it didnt hurt my wallet to much). If it did, I would do as much as possible to help.
09-10-2007, 12:27 AM
sometimes in this world we get so caught up in trying to make a living, and taking care of yourself, and family and your business that we sometimes forget to just slow down and remember that we our all on this earth for a very short time. i had a client that i have had for 4 years that passed on in the middle of the season last year, and i finished up the rest of the season for no charge to her family. it made me feel good to know that i was able to help her kids through a tough time.
09-10-2007, 12:53 AM
sweet tater you are a good guy
09-10-2007, 01:07 AM
And now we know why they call you Sweet Tater!!
What a wonderful gesture on your part. It is very uplifting to hear of something good..... and that goes for you other guys as well.:waving:
09-10-2007, 06:57 AM
im my proposals i list payment is due upon..... then list if the customer should come into financial difficulties to contact me in writing to work things out. no one has ever taken me up on this but they deffinately hve come into hard times.
i have done free work for an officer nearly killed in a car accident in town. a few of us took turns until the house was sold. and when snowplowing, when i get close to the end of the list i have a soft heart when watching old people shoveling snow. i ussually clean off the begining or make a few passes. get some big thank you's
09-10-2007, 02:13 PM
Appearently there is alot of heart in this business.
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