Happy Customer

[whoopassonthebluegrass]

Received an email this evening from a new customer of mine. Just thought I'd share b/c these moments are the ones that really make me feel proud about what I do:


Well I would say that my grass is turning green very nicely thanks to you!!! ... So anyways the reason for my e-mail... MY NEIGHBOR'S GRASS!!!!

...[OMITTED SECTION REGARDING SPRINKLERS]

...[The neighbor] told me that they did hire somebody to come spray their yard and their yard looks like CRAP!!! There are a hundred weeds and there grass is thin and their soil is rock hard. She told me that she fired their old guy... I told her that she needed to have you take care of their yard. Our two yards are 100% different. Mine is turning nice and green with zero weeds, and hers is like a weed garden... So if you would not mind... Can you stop by some time and take another quick look at their yard and just let me know what you think. I will talk to her to see what she wants to do... I think her husband John is kinda embarrassed because he thought that he found a guy for less money and now he is realizing that was a mistake...

I told her that you are the best and if anybody can make their grass green it is you... Let me know what you think...

Thanks,

[cod8825]

Way to go whoop you should be proud of that response

[Runner]

Someone's got a door to knock on.

[KACYDS]

You always feel GREAT, when you get letters like that. Makes those hot summer days feel better. Referrals are the best form of advertisement. It works for me.

[LawnTamer]

I think it's weird that your mom sends you emails instead of calling you.:laugh::laugh:

[whoopassonthebluegrass]

I think it's weird that your mom sends you emails instead of calling you.:laugh::laugh:

Lol. I thought you were gonna cut back on your lawnsite time. :laugh:

[KrayzKajun]

I think it's weird that your mom sends you emails instead of calling you.:laugh::laugh:

LOL!:clapping::clapping::clapping:

[humble1]

I think it's weird that your mom sends you emails instead of calling you.:laugh::laugh:

i just almost spit my sam adams on my laptop:laugh::drinkup:

[americanlawn]

Nice job dude! We're trying to limit our posts, but I couldn't resist -- it's guys like you that cause the wives to take things into their own hands and cover up the mistakes made by their (well meaning) hubbies.:laugh::usflag:

[tlg]

Happy customers will always be the best for referring new work. Best part is it didn't't cost you a dime. If you do good work they will come. You really have to appreciate a customer that will go out of their way to help you build your business. Don't forget to thank them for it.

[rcreech]

Great Job!

We all do this to make a living....but when it comes right down to it, we want people to be happy and have awesome lawns!

My wife hates it when we go out, because I always go out of my way coming home to look at customers lawns!

At the end of the day...we are not just doing this for the money!

[turf hokie]

My wife hates it when we go out, because I always go out of my way coming home to look at customers lawns!


I thought I was the only Jack-ss that did that:hammerhead:

[k911lowe]

I thought I was the only Jack-ss that did that:hammerhead:
nope,been doing it for 30 years.even on sat me and the wife do that.make sure you thank the referrer.

[GREEN-UP]

Nice job!! I had similar responses.

[mngrassguy]

Way to go Whoop, hope you can get the neighbor on board!!!