View Full Version : " yeah , give me one of those thing too"

AI Inc
06-14-2008, 07:25 AM
Had a service customer call me earlier in the week . He said he wanted a new pvb installed so I set it up for yesterday morning. Before I installed it he asked if there was a way to program a zone delay. I told him not with this controller but I call install a nice exterior one that will allow that. He said sure do it. When I went to install it I noticed the system didnt have a rain senser. When I pointed it out to him he responded " yeah give me one of those too"
By the time I was done he was at
1 pvb
4 copper fittings
2 ft copper
1 pro c ext + 1 pcem
rain senser
2 rb 100 dv,s
4 pgp,s
2 vb covers
and 2.5 hrs labor

best part was this was 1.5 miles from my shop.

06-14-2008, 07:52 AM
Thats like at all the fast food places when you order they always say would you like a apple pie with that way to get the add ons nice.

Flow Control
06-14-2008, 08:36 AM
Did he realize he is WELL over a G? Or might you get one of those messages "Please call Mr. Jones back to review bill, he has some questions"

06-15-2008, 01:36 AM
Way to sell! With new construction MIA, I've been focusing on selling upgrades to service customers also.:usflag:

CAPT Stream Rotar
06-15-2008, 09:40 AM

talk about serious Owning.