Customer didnt pay tax

[grasscutter845]

Has anybody every had there customer not pay tax? I just got a check from one and they didnt pay tax, this is the 2nd time this had happened to me...(different customers) Its very clear on the bill so they cant say they didnt see it, i have the cost of the job then at the bottom i have tax than total..What have you guys done?

[richallseasons]

This has happened a couple of times to me also, some customers think that they are all knowing in tax law and claim that such services are non taxable.....sorry wrong answer, I just made a call to the DRS office and asked if I was doing the right thing by charging tax for said service, once this was confirmed I asked where I could find the tax law quoted in writting, they gave me the info which I passed on to the customer with the next bill, and also charged the correct late fee's, next payment was in full.

[PROCUT1]

Send them a bill for the balance due with a late fee.

[Two Seasons]

In Wisconsin, our state form ST-12, a monthly reporting form, allows for zero sales tax collection on snow removal only.

Maybe these two customers of yours are from WI ;)

[Fvstringpicker]

Find and copy the code section in your state's law that says service/labor is taxable. Re-bill for the tax and attach a copy of the code.

http://www.tax.state.ny.us/pdf/publications/sales/pub850_207.pdf

[lifetree]

... Maybe these two customers of yours are from WI ;)

Don't think so ... original poster is from NY !!

[grasscutter845]

Its just stranger bc the lady is a regular customer, i have been doing her work all season without this problem. Since this is a big account and i dont wanna loose it i may let the 24 bucks slid.

[Fiano Landscapes]

This is for sales tax ins't it? You didn't specify that it was sales tax. If it is you can do what some company's do, and get there tax exemption certificate. When you do this you will basically be sending them documentation at the end of the year notifying them of the tax liablity that they are responsible for.

[DLAWNS]

I would just re-bill the customer for the amount. She could have just been rushing and just looked at the amount for the job and cut you a check. Or call the customer and just explain the bill and I'm sure they will pay no questions asked.