JoeyD
07-24-2009, 02:45 PM
The Consumer Buyer Protection Plan is a simple, yet thoroughly drafted plan for the installer to follow, guaranteeing “Zero Call Backs”. The CBPP ensures the integrity of the lighting system.
If an installer uses Unique Lighting Systems products for the complete lighting system (Transformer, Odyssey and Signature Series Fixtures and Hub), we are able to warranty the system against corrosion, wicking, oxidation and polarity issues.
Since we are unable to warranty workmanship, the CBPP serves as a check system to ensure the contractor is installing the system correctly. The key is the Verification Forms; the installer must perform three critical functions to ensure Unique Lighting Systems and the client: No overloads, No shorts, 12/24 volts to the lamps, Not to be over-volted, Not to be under-volted, No blown fuses, The perfect installation and Zero call backs.
Here’s how it works....
Step 1. The installer must fill out the supplied Verification Forms. This means they must check the primary amps on the transformer with an amp probe, make sure there are no more than 25 amps on the secondary side and there is proper voltage to the Hub.
Step 2. The installer must complete the Lamp Replacement Chart,
Step 3. The installer must complete the As-Built.
When the installer has completed this thorough inspection process, Unique Lighting Systems can warranty the system FOR LIFE.
Click the Link below to D-Load the CBPP Forms
http://www.uniquelighting.com/tech_support/Consumer%20Buyer%20Protection%20Plan%20Packet.zip
If an installer uses Unique Lighting Systems products for the complete lighting system (Transformer, Odyssey and Signature Series Fixtures and Hub), we are able to warranty the system against corrosion, wicking, oxidation and polarity issues.
Since we are unable to warranty workmanship, the CBPP serves as a check system to ensure the contractor is installing the system correctly. The key is the Verification Forms; the installer must perform three critical functions to ensure Unique Lighting Systems and the client: No overloads, No shorts, 12/24 volts to the lamps, Not to be over-volted, Not to be under-volted, No blown fuses, The perfect installation and Zero call backs.
Here’s how it works....
Step 1. The installer must fill out the supplied Verification Forms. This means they must check the primary amps on the transformer with an amp probe, make sure there are no more than 25 amps on the secondary side and there is proper voltage to the Hub.
Step 2. The installer must complete the Lamp Replacement Chart,
Step 3. The installer must complete the As-Built.
When the installer has completed this thorough inspection process, Unique Lighting Systems can warranty the system FOR LIFE.
Click the Link below to D-Load the CBPP Forms
http://www.uniquelighting.com/tech_support/Consumer%20Buyer%20Protection%20Plan%20Packet.zip