A Little Disrespectful If U ask me?

[Nelson]

I had a call Yesterday...A guy was asking me if I do this & that & so on.... So I said YES......

Well he said when can U come by.. I said Tommorow....
I even asked if he had a Lawn Service now...and he said NO...

Well guess what....When I showed up there was A Lawn Service Company there.... I did not stop...... Was I wrong or what?

I guess out of do respect........ I come home & he is on my answering machine?

what will u guys do? It seems to me that he was just trying to Tighten up his Lawn Service? Because they were looking very hard @ me.....

Or should I call him back.... I just do not know why he would lie like that... All he had to do is say.... Yes I do have a Lawn Service .....But I am unhappy w/them.... Just don't lie to me....& have both of us be there @ the same time...

Any suggestions from the experts will help...

Thanks Guys & Gals.....
:confused:

[Garry]

If there are only ten horses in the world, guess what?.... you'll still have twelve horses-asses around.

Do something productive instead.....................Hey, you gotta great story outta this.

[Lawn-Scapes]

That's awkward.. isn't it.

I had a similiar situation happen... but the potential customer told me he had a service.

We set up an appointment and it just so happened that his property was being serviced when I showed up :eek: This is because the lawn service was unreliable and the homeowner didn't know when he would be there.

It felt weird and good at the same time.

Anyway.. I got the account and at a higher rate too.

If it were me... I would have kept the appointment. I would definitely call him and explain that you felt awkward about it and can you reschedule... depending on his explanation of coarse.

[KDJ]

Originally posted by Nelson
I had a call Yesterday...A guy was asking me if I do this & that & so on.... So I said YES......

Well he said when can U come by.. I said Tommorow....
I even asked if he had a Lawn Service now...and he said NO...

Well guess what....When I showed up there was A Lawn Service Company there.... I did not stop...... Was I wrong or what?

I guess out of do respect........ I come home & he is on my answering machine?

what will u guys do? It seems to me that he was just trying to Tighten up his Lawn Service? Because they were looking very hard @ me.....

Or should I call him back.... I just do not know why he would lie like that... All he had to do is say.... Yes I do have a Lawn Service .....But I am unhappy w/them.... Just don't lie to me....& have both of us be there @ the same time...

Any suggestions from the experts will help...

Thanks Guys & Gals.....
:confused:

Maybe he was just getting a quote from them?
If someone calls, always show up you just never can tell.

This is how I give quotes. I schedule apointments around 5-6 pm
when I show up I'am in my car, well dressed and clean cut. You would never guess I'am a LCO. I have been in yards with the Owner talking about Lawn Care while it was being cut by someone else! They never had a clue. It's just the damest thing.

[Nelson]

Hey KDJ,

They were cutting grass @ the time....not giving an Estimate...

:rolleyes:

[KDJ]

Originally posted by Nelson
Hey KDJ,

They were cutting grass @ the time....not giving an Estimate...

:rolleyes:

I think I would have stoped and had a talk with him, wouldn't be rude watch the other guys work a little, give them a card and move on. And I would give the man a honest bid.

[Nelson]

:D

[Lawn-Scapes]

Were you late for your appointment?

Maybe that crew you saw had an appointment too and he told them to go ahead and cut it??

Have you called the homeowner yet?

[Nelson]

TSG & KDJ,

One thing I did not mention ..... I even read it over a few times.........(my original post) Oh well I am not perfect....but

It was a drop off Estimate...tape it to the door thing...
He was @ work.......

& No I have not called him as of yet....

I will in the AM......

[Runner]

We had a discussion similar to this not long ago about showing up to give estimates and other services were called to give estimates at the same time. Someone else said what I would do. That is, just keep going and come bck later. In this case, however, I would be ALmost tempted to stop and talk to the guy who was doing it, and ask him what the situation was, and if he knew he might be on the out. It is always good to seed out a problem and work with that to better serve the customer. I don't think the other lco would have any trouble with you, just because you were the one that was called. To any extent, DEFinitely contact the owner, and get to the bottom of it. You may learn something like he had called and left messages to this guy to discontinue his services, and this guy either doesn't return his calls, or he doesn't get his messages. Something tells me that THIS is the case. (In which case, talking to the lco wouldn't have been too cool) Anyway, tell us what happens with this tomorrow and continue this thread. Good luck with it!

[Lawn-Scapes]

Why put off 'til tomorrow what you can do today :confused:

[TFL]

I had the same thing happen to me. i drove up and two guys are mowing i was there to install some beds. i did the job but charged a little extra. funny thing is the name of the company was John's Landscaping. but they don't do flowers they just mow.
:confused:

[Nelson]

Called him back tonight, He said that the guys that were thier were 1 timers ??????????

I did not Elaborate to much & told him my price.. he said can you start ASAP??? I said Ohhhhh Nooo here we go again..lol lol...

I will be there Monday Morning...I am not so busy to do it tommorow...but I think I will make him wait...just for the cause....

I am learning as I go I tell ya....:D

[Likestomow]

I just recently put an ad in the Business section of the local newspaper and have been receiving calls for lawn service. I quickly learned that it is pretty much "first come - first served".

If I call them right away and can get there that day, I usually have a good chance at converting the prospect. But some I've called back in the evening have already had the job done.

It's a little hectic this way, but ya gotta do what ya gotta do, eh?

[Soupy]

I gave this guy a estimate last week and he hired me to do the work. I told him I would be by the next day to start and he said great. Well when I showed up there was another guy cutting the lawn (one of those Types with the family fan pulling a trailer). I just kept on driving. When I got home that night I called and asked him what was going on. And he acted like he didn't know. Said he would get to the bottom of it and call me back. Well 3 days later he called and left a message to hold off on cutting his lawn for now.

I know exactly what happened in this situation. I got Lowballed.

Soupy