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brianhughes
01-13-2010, 10:52 PM
LOOKING FORWARD TO NEW SEASON. LAST YEAR MANY CUSTOMERS WERE RECEIVING 6+ BIDS. WE WILL NOT BE PLAYING THAT GAME THIS YEAR, WE HAVE DECIDED TO PRE-SCREEN AND PRE_QUALIFY ALL POTENTIAL CUSTOMERS. WE DON'T MIND A FEW BIDS BUT WITH SO MANY BIDS CUSTOMERS ARE NOT COMPARING APPLES TO APPLES AND MAY NOT BE MAKING INFORMED DECISIONS.
WWW.FIVESTARLANDSCAPEANDDESIGN.COM (http://WWW.FIVESTARLANDSCAPEANDDESIGN.COM)
:usflag:

albhb3
01-14-2010, 12:35 AM
stop Yelling

DLAWNS
01-14-2010, 08:14 AM
People tend to think you're mad when you use all caps....I could care less. haha Welcome to Lawnsite!

JFGauvreau
01-14-2010, 07:42 PM
WELCOME TO LAWN SITE!!!!! lol

santafe
01-14-2010, 11:12 PM
hello, hello,

santafe
01-14-2010, 11:15 PM
WWEELLCCOOMMEE TTOO LLAAWWNNSSIITTEE . TTHHIISS YYEEAARR, TTTRRYY EEAARR PPLLUUGGSS. LLOOLL:laugh:

brianhughes
01-15-2010, 10:14 AM
Thank you everyone I did not know about the caps.
bill you don't miss a thing do you.
www.fivestarlandscapeanddesign.com

santafe
01-15-2010, 12:55 PM
just ribbing ya. seriously, though, how are you going to "prescreen" your customers? by "customers" do you mean residential or commercial? what is going to be the deciding factor that you would not accept a customer?

brianhughes
01-15-2010, 01:07 PM
I am speaking about homeowners and construction work.New home installations,paver patios etc.
Is someone willing to sit down for a digital image presentation,are they willing to pay for a scale drawing or imagery. Are they truly interested in having their property improved by a landscape design architect or do they simply want free design ideas?
Our ROI last year was greater with customers who purchased full designs.
www.fivestarlandscapeanddesign.com

BearWise Landscapers
01-15-2010, 03:17 PM
Good luck in the new season.

What are some specific things you are going to do to screen your ptoential clients? Do you ask them if they are receiving other quotes?

santafe
01-15-2010, 06:14 PM
how do you avoid them taking your ideas?

g21
01-16-2010, 01:33 PM
Brian,
You may want to try something we implemented years ago and got rid of the problems you are experiencing. We started charging a $75. consultation fee on installation work. If they hired us for any part of the proposal, we credited the $75. toward the work. This didn't cover any drawings - that was additional. But for us to come out and discuss options and ideas, it was $75. We immediately got rid of the nuisance calls and when a client agreed to have us come out, we knew they were serious. It worked wonders!