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OrangeToys
02-22-2010, 08:06 PM
How and when do you all start getting in contact with your previous customers before the new season starts?

yankeerose
02-22-2010, 09:33 PM
before the snow stopS NOW or the last week in Feb

NINER
02-22-2010, 10:27 PM
never lost too much contact sent holiday cards all 4 sent contracts feb 1 and they are coming in left and right.

MikeKle
02-22-2010, 11:49 PM
I am sending my spring letters out tomorrow along with rate increase letters for 50% of my customers! I figure I should be mowing by the middle or end of March, so right now is a good time for the letters to go out.

OrangeToys
02-22-2010, 11:53 PM
I am sending my spring letters out tomorrow along with rate increase letters for 50% of my customers! I figure I should be mowing by the middle or end of March, so right now is a good time for the letters to go out.

thats one thing im working on this week.

CrazyBlonde
02-23-2010, 12:05 AM
We always send a Thanksgiving card telling them how thankful we are to have them as a customer, and inclose a coupon for referrals or a small discount for prepays.
Also a Christmas Card with our current flyer, and again referral coupons.
Then if that didn't get em, we do Valentines, and also mail out letters.
We are a fert service, so we like to get a commitment before all the big guys start hitting them up.