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View Full Version : Do you use Feedback cards???


AAATreeLandscape
08-05-2002, 03:08 AM
I am in the process of developing a feedback card to leave with my clients. Wanted to know if any of you have tried this and could list some ?'s you might ask. Thanks!

outrunjason
08-05-2002, 03:10 AM
I was just fixing to ask the same thing! Guess I don't have to now. I am looking for about the same thing. I want to know how we are doing. Mowing, customer service, on time etc. Anybody got any sample feed back cards or survey's.

Jason

Richard Martin
08-05-2002, 07:33 AM
I prefer the personal touch. I talk to every customer at least once a year and make sure that I'm doing a good job and ask them if there is anything they would like to see me do differently. When you have been servicing the same customers for 6,7 and 8 years you can sometimes start to do things differently and not even realize it.