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View Full Version : was looking at ordering from your site.......


grassman177
12-24-2010, 01:35 PM
we found great availablity on the echo parts we are looking to replace on our trimmers and likely be ordering from you.

we are baffled though at a part that is listed as unavailable and wondered why??

it is a echo srm-311. it is a universal part so serial number is N/A.

the part is the air filter cover. the air filter plate is listed, but the cover is not.

any reason why, and will it be stocked at some point soon if it will?

thanks

grassman177
12-28-2010, 10:26 AM
way to support our questions!!!! boooooo

Jason Rose
12-28-2010, 11:53 AM
Once you are able to buy the item and get to the SHIPPING part of the transaction you will choke... They use a flat rate shipping for small stuff, so your $3 part that weighs 2 ounces will cost $10.95 to ship! (don't quote me on that, i'm pretty sure that's right tho). I've bought from them many times before, but only stuff I simply can't find elsewhere due to the crazy shipping costs. Part of their problem is I think they have one size of small box and don't use envelopes. So you get a large box filled with packing material, somewhere swimming in there is the tiny part you ordered that could have been mailed USPS for a couple bucks with an appropriate sized box/envelope.

grassman177
01-08-2011, 01:45 PM
wow, still no response. way to go parts tree, spend the money to sponsor and never follow up on anything.

oh, dont worry, we ordered some stuff anyways, but support is better