View Full Version : Response time, not price, wins jobs

09-17-2002, 06:43 PM
Do you agree? And why?

There was an article in the back of Aug's issue of LM. I'm sure some of you read it and some have not. I found the article very interesting and didn't realize that this was a deciding factor to the potential client.

Everyone is also different on how they choose any contractor for their services. So maybe Ed LaFlamme's(tester and writer of the article) reason to choose might be different than sombody elses.