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View Full Version : Top Screw-Ups by Workers to be On-Alert for


mdvaden
05-07-2011, 10:26 AM
Curious, what are the highest priority Lawn Mowing screw-ups that could be done by workers, for which you keep an eye out for like a Texan on a Porkchop?

Stuff that is hard to reverse, expense, health related, or just a big pain in the butt to deal with.

One I recall, was the discharging of clippings of recently iron-fertilized lawn toward wet concrete.

Reminds me of what happens in Vegas stays in Vegas. Whatever goes on the lawn, needs to stay on the lawn.

:)

Dr.NewEarth
05-07-2011, 11:12 AM
Some-one let a self propelled 21 inch drive mower go a few feet into a garden and cut off a sprinkler riser.

I can't babysit and check every square inch of a job site every time we are there. A few people cut that yard over the preceeding weeks, but I have an idea who did it.

At any rate, we don't maintain the gardens at this res. and I didn't expect to be looking way into the shrubbery to see if the sprinkler head had been run over

Or employees try to cut over a metal manhole and the mower isn't high enough and they bend the blade or bust the key. That p...es me off. It puts a mower out of commission.

If employees would tell us when they screwed up, we could fix the problem before the client gets angry or my blood pressure boils over.

KINGMADE
05-07-2011, 01:41 PM
Leaving a gate open. A customer will leave you quicker than anything if you let their animals out.

LawnGuy35
05-07-2011, 02:48 PM
Forgetting to adjust the cutting height. A few years ago I had a customer who wanted his lawn kept short (2 inches). The customer I mowed for after his lawn wanted it longer (3 inches minimum).

I forgot to raise the deck before starting the second lawn and ended up scalping about 10 feet before realizing what had happened.

Luckily he and his wife were on vacation for two weeks, so it grew back without them noticing.

Since then, I always make it a point to double check.

Lefet
05-07-2011, 02:55 PM
Well it wasn't an "employee", but me. One morning, rushing to sharpen the blades before cutting, I put one on upside down. Needless to say it took a few passes to figure it wasn't something wrong with the lawn.

johnsonslawnmanagement
05-07-2011, 03:12 PM
I hate when they are Turning mower on driveways and sidewalks leaving black marks, edging a curb then spraying with roundup so they won't have to edge again, not checking oil or lubricants and ruin a engine or pump, running over manhole covers, metal water meter boxes, or electrical boxes and ruining blades, spindles, and shear pins. Also hate just plain stupidity of some guys: Can't center and edger blade on the shaft, can't figure out how to respool trimmer line," after being taught how for a month, can't turn a mower without making ruts or "donuts" even after being taught the "3 step turn", and my favorite " it's 7:05, I'm only 5 minutes late." hate tardiness.", ha. Also, any guy I ever fired thought he was a NASCAR driver on a Z and they would eventually crash something even after being warned. Fired at least 2 guys for each of the above mentioned.
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johnsonslawnmanagement
05-07-2011, 03:16 PM
Top screw up by employee: hit an attached carport post with a mower and knocked the down onto a Mercedes SUV. I fired him when I got on the scene and the homeowner ended up suing him and not me.

Top screw up by me: pruned into a 2 ton air unit. Hit a part inside that couldn't be repaired. Had to buy them a new one
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all ferris
05-07-2011, 04:00 PM
The thing that drives me nuts is when I (the boss) is still working and the employees are standing around waiting for me to finish. It's like if I don't tell them to do something they can't figure out there is more work to be done...WTF.

Another is chewing up vinyl siding with a weed eater or forgetting to drop the deck b4 mowing.

My best is I hit a water spigot that was real low to the ground and hidden by weeds. The water line busted and his finished basement flooded. Thank goodness for insurance.

cpllawncare
05-07-2011, 05:08 PM
Leaving a gate open. A customer will leave you quicker than anything if you let their animals out.

Ouch! happened to me a couple of weeks ago, I thought the dog was inside the house, little did I know they had a doggie door, out he came LOL I was lucky he came right to me when I called him.

93Chevy
05-07-2011, 05:33 PM
I hate when we're at the same property (big HOA or commercial) how many times and they still don't remember our system from week to week.

I hate when they ask me what they should do next. I mean, I'm glad they're taking initiative to ask, but can't they figure it out? If that section is trimmed, one guy keep trimming the next section and the other guy blow off the first section. Or whatever the system is. It's not that hard. Use your head.

Patriot Services
05-07-2011, 05:59 PM
New guys, read this thread and understand why GL insurance is not optional.
Posted via Mobile Device

DocClark
05-07-2011, 06:11 PM
Mowing and not turning the blades on in the backyard. Then not noticing that the grass looks like crap and not syaing anything. Customer calls and asks to cut the back and not just the front.

cpllawncare
05-07-2011, 06:18 PM
New guys, read this thread and understand why GL insurance is not optional.
Posted via Mobile Device

Makes me want to up mine, A mercedes SUV OUCH!

cheapcuts1
05-07-2011, 06:36 PM
I had one guy crash a stand up into my truck after flying down a wet , steep driveway, 20 min after i told him to slow down! He hit the truck so hard, head on , it shock the whole rig, 20 ft enclosed trailer 1/2 loaded and truck. i thought a senior citizen crashed into the trailer, again !!!!

FuturePilot4u
05-07-2011, 07:04 PM
i havent done it but doing the wrong house is a big 1...someone on here did it on a mulch job and the wrong house made them pick up all the new mulch and put another color in, lol that had to suck.

Field King
05-07-2011, 08:36 PM
Mowing and not turning the blades on in the backyard. Then not noticing that the grass looks like crap and not syaing anything. Customer calls and asks to cut the back and not just the front.

ha,ha,ha. freakin day dreamer! he's fired!

topsites
05-07-2011, 08:39 PM
A customer's neighbor backing out of their driveway, and into my trailer.
Granted it's not my best example of defensive driving that I'd park where I did,
nevertheless my car being parked across the street from someone's driveway
doesn't make it my fault.

This has happened to me twice, both times the drivers were women,
both times they fast talked themselves out of paying for damages.
My trailer has visible, physical damage.
I should have called the police, they would have gotten cited.

It is the reason why I never park across the street from a driveway anymore.
It makes it tough, there are only so many places to park.
But come smack my vehicle again, I got 911 on fast dial now.

NPMinc
05-07-2011, 08:54 PM
new guys, read this thread and understand why gl insurance is not optional.
posted via mobile device



amen!!!!!!!! doubt that these highschool kids dreaming of gettin rich or the other hacks care though!

BradLewisLawnCare
05-07-2011, 09:38 PM
pretty pissed when I got to the site. Guy ran into something with the mower (which has a hanging deck) and it took such a force that the deck on one side fell off. He then mowed the whole lawn with half the deck attached. was new and he was not familiar with the mower. he blamed the height being at 2.5 for the scalping (it was only on one side). that was a good 20 minute meeting the next morning after the customer called and i was out till 8:30 pm fixing the mess up. never mind the fact that he forgot to attach the chute. cost = $50 cut I could not bill for. he did the whole lawn with half the deck on.

BradLewisLawnCare
05-07-2011, 09:41 PM
hired him a month before mowing season and this was the first week.

Kelly's Landscaping
05-07-2011, 10:02 PM
I had one manage to put a square peg in a round hole and they say it couldn't be done. 6 years ago the guys hooked up my trailer and the new guy (who is to date the dumbest employee I have ever had) plugs the trailer into the truck we use the 7 prong style plugs on our trailers and they have a square rail on the top of the round plug so you can only put the plug in one way. He managed to jam it in upside down so my blinkers were reversed the entire day. Was a few beeps but never understood why so the day comes to an end I'm 2 towns from home its getting dark fast so as I'm going down the road I pull the light switch and nearly go through the wind shield. The brakes on the trailer instantly locked up when we turned the lights on so of course I turn them off but its getting dark so we try one more time and no doubt about it its the light switch that's doing it. So I drive home in the dark with no lights didn't dare try to figure out the problem it was getting darker by the second. So the next morning when we go over what happened that's when we find his handy work and man that had to take some effort to jam it in there like that.

Green Feet Lawn
05-07-2011, 10:15 PM
I cant stand when guys mow and discharge in the beds or tee rings. I always thought it was common sense but apparently it isnt. The other day I was talking with a customer while my guy was mowing. He covers the tree ring in grass. Customer says, "I just mulched that in black and now it is green"

knox gsl
05-07-2011, 10:18 PM
hired him a month before mowing season and this was the first week.

He would be looking for a job after that.

T.E.
05-07-2011, 10:23 PM
i havent done it but doing the wrong house is a big 1...someone on here did it on a mulch job and the wrong house made them pick up all the new mulch and put another color in, lol that had to suck.

roflmao :laugh:

BradLewisLawnCare
05-07-2011, 10:26 PM
he should be. Im an idiot and gave him a 20 minute speech along with a 8 hr session of me staring at him while he mows lawns. He did a great job for that 8 hours and we are under the assumption if he does that again he doesn't have a job.

mdvaden
05-08-2011, 12:03 AM
pretty pissed when I got to the site. Guy ran into something with the mower (which has a hanging deck) and it took such a force that the deck on one side fell off.

A noteworthy Screw-up.

In essence, working with equipment that is broken or malfunctioning.

Reminds me of a Backhoe at a country club, where instead of fixing the leaking hose fitting, they had workers put in 5 gallons of oil every day. Knowing 5 gallons dripped wherever it went. Same issue, a tendency to use malfunctioning equipment.


;)