starry night
06-29-2011, 08:03 PM
http://www.landscapemgmt-digital.com/landscapemgmt/201106#pg46
Interesting column in Landscape Management magazine about meeting the
expectations of our affluent customer base. Charge enough to give them quality and NO headaches. I have found this very true over the years both in the landscape business and as an employee of a couple affluent bosses when I worked in other businesses.
They do NOT want problems! They want the job done and don't want to hear about problems getting it done. And they certainly don't want problems after you are done! I believe this column is "right on" for the landscape and architectural lighting business.
Phil
Interesting column in Landscape Management magazine about meeting the
expectations of our affluent customer base. Charge enough to give them quality and NO headaches. I have found this very true over the years both in the landscape business and as an employee of a couple affluent bosses when I worked in other businesses.
They do NOT want problems! They want the job done and don't want to hear about problems getting it done. And they certainly don't want problems after you are done! I believe this column is "right on" for the landscape and architectural lighting business.
Phil