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View Full Version : HELLO FERRIS...are you out there...HELLO?


GarPA
11-18-2002, 01:00 AM
While i'm an exmark owner I need a new w/b for some tough properties I have and Ferris has caught my eye. Some of you have said customer support is not what it needs to be...so that sticks in my mind. 5 days ago I sent them an email asking them to call or write back as to why I should buy their mower over another brand. No reply thus far...if you're out there Ferris rep how about emailing me....

Tony Harrell
11-18-2002, 04:57 AM
They were bought by simplicity. Maybe you should contact them.

1grnlwn
11-18-2002, 08:06 AM
I found out a few years that you can jack around on the internet all day, or you can call and talk to someone and get info in 15 min. I would call a dealer.

Mark

wrtenterprises
11-18-2002, 09:21 AM
I had a Ferris Z demo for a few days. Not the IS series but their smaller Z. Compareable to the Lazer Hp. The deck cut nice, and it was built like a tank. A very good machine in my opinion. My only issue was that the dealer did no service work. Only sold the machine. He was also 65 miles from my home.

I would buy one if the price was right.....

GarPA
11-18-2002, 01:29 PM
frankly I dont find dealers to be helpful about what machines work well under different conditions....

I have called Simplicity(twice) so we'll see if they call back....this keeps up and there will be another Examark in the trailer

65hoss
11-18-2002, 01:47 PM
Demo eXmark and Hustler w/b's. My bet is you will like both of them, maybe one better than the other. Especially because of the terrain issues you have. Both will stand behind their equipment.

MacLawnCo
11-18-2002, 01:59 PM
Good call Hoss. The fact that both those mfgs are hear on LS and check frequently their messages give us easy access( :D ). This point alone should narrow down your choices signifigantly.

rodfather
11-18-2002, 05:44 PM
Gary,

Call 800-942-2326 ask to speak with Ben Rymon at CADCO (Congdon Distributing Company). They are a large Ferris Distributor here in NJ.

President (Tim Congdon) and I are high school friends. We mow the grounds at the facility and also the President's residence. Ben Rymon is brother to my Ferris dealer (Bill Rymon) at Frank Rymon & Sons.

Mention my name (hope they don't hang up). LOL...just kiddin.

And if I have to, I will come out to Harrisburg and personally tell ya why Ferris WBs rule. Nuff said.

sirsweatsalot
11-18-2002, 05:47 PM
a phone call is a lot more effeicent, even the dealers on LS take for ever. i wont name names but it took over a month to get info emailed to me.

danzig
11-19-2002, 12:08 AM
Don't buy a Ferris. Look up my posts on Ferrris quality and service.