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landscapetastic
05-23-2012, 10:27 PM
The other day a person calls and says that they are desperate for a lawn cut for the memorial day weekend. Ok I said that I can add you to my schedule this week. When I went there today the grass was about 2ft and was wet from the rain we been having in N.Y. The property was over a 1/2 acre, I charged $80 .I said that its almost to wet to mow. They said do it anyway. I tried bagging it but the bag shoot was getting clogged with clippings. It was clumping somewhat, but mostly leaving lose clippings all over the grass. I did blew apart the clumps though. They said that they were unhappy with the job because of the clippings all over the grass. I said that the ground is wet and you were begging for it to be done this week. They looked at me like I was nuts. Well these are the chances you take when you mow wet grass. I said that I would come back to mow up the clippings after the ground dries. I do not LIKE mowing wet grass at all unless I am backlogged.
What would you guys do in this situation?

cpllawncare
05-23-2012, 10:48 PM
I would have waited until it was somewhat dry? I had this situation today with one of my regulars and I told her it was too wet and would come back later in the day when it had time to dry out somewhat. She was fine and understood, I made sure I came back later that afternoon just as I said I would.

KrayzKajun
05-23-2012, 10:49 PM
Take the money and run
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charmill26
05-23-2012, 10:54 PM
they created the situation not you. you actually even warned them. tell them if they were a normal client for you that they would not have had the problem in the first place



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Orrdc
05-23-2012, 11:50 PM
I agree with you and hate it as well. IF i'm gonna cut because of some special stipulation I always warn them what it's gonna look like

clyde
05-24-2012, 01:18 AM
I would have told them this isn't rocket science you knew the conditions before I cut it. Your lucky to have had someone do it for the price of 80.00 when it shoudl have been more and asked them for cash immediately.

lawnkingforever
05-24-2012, 08:58 AM
they created the situation not you. you actually even warned them. tell them if they were a normal client for you that they would not have had the problem in the first place

I agree they created the situation. But ultimately the choice to mow in these conditions rests on the LCO. We all know from experience what the end result of mowing a wet and overgrown yard will be. A customer may not understand completely the appearance of the finished product in these conditions. A lesson learned for the OP.


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lawnkingforever
05-24-2012, 09:00 AM
Ultimately the choice to mow rests with the LCO.
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Duekster
05-24-2012, 09:12 AM
When you cut wet hay, it looks like wet hay cutting. Raking and bagging extra, you paid for mowing.

gcbailey
05-24-2012, 09:14 AM
When you cut wet hay, it looks like wet hay cutting. Raking and bagging extra, you paid for mowing.

amen.... there's been a few times this year I wish I would have took the sickle bar, not the mower.

Darryl G
05-24-2012, 09:32 AM
I mow discharging, then raise the deck up 1/4 or 1/2 inch and give it a second cut, bagging if necessary. Just cutting it and letting it set and dry for a few minutes can make a world of difference. I just did a lawn like that yesterday. Cutting it taller than usual helps a lot too. I won't leave a lawn if it looks like a mess....I mean a little hay on top here and there is one thing, a lot is another. The key is to DO WHAT IT TAKES TO NOT SPIT CLUMPS in the first place. If it starts spitting clumps, shut down, scrape the deck and raise your cutting height.

P.S. - I just read the other replies. I really don't get you guys who seem to be saying it's ok to leave a lawn a mess like that. A professional should be able to cut a 2 foot tall lawn and leave it looking neat.

gcbailey
05-24-2012, 09:36 AM
it's hard to mow much higher than 4.25" to begin with! I need to post some pics of what we encountered last weekend. A 5' brush hog or sickle bar would have been the ticket.

cpllawncare
05-24-2012, 09:40 AM
it's hard to mow much higher than 4.25" to begin with! I need to post some pics of what we encountered last weekend. A 5' brush hog or sickle bar would have been the ticket.

I had that a lot earlier in the season, just went and rented a brush mower for those guys, made life much easier.