View Full Version : thanks packem racks

Spring Valley Lawn Service
10-25-2012, 11:45 AM
Bought a set of packem racks. The weedeater racks broke. I called packem and told them what happened. They said cut the old ones up put them in a box and send them back. That was Friday and got my new set today. Great Customer service. They sent a stiffener kit to fix the problem.

10-25-2012, 02:37 PM
The sad thing is mine did it two uears ago they did yhe same thing. But that was two years ago so they are still selling the crappy one and know about the problem
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Spring Valley Lawn Service
10-25-2012, 02:54 PM
Did u have a stiffener kit in yours

10-25-2012, 03:07 PM
not at first I do now. They handled it great for me to, its just sad to see they are still selling them without the kit. The trimmer racks are to close together as well.