View Full Version : Emailing Invoices?

Team Gopher
08-23-2003, 10:20 AM
What percentage of your customer base could you or do you email invoices to?

08-23-2003, 03:04 PM
I didn't vote

I don't do that now.
Will be exploring this option now for next season.

08-23-2003, 05:56 PM
First of all, I'm not sure if all my customers have computers.

Secondly, what % of them are on the Internet either??? BTW, I wouldn't mind being able to do it that way with all of them (right now I'm not doing it with any of them).

08-23-2003, 06:19 PM
i just acquired a few more accounts this week, i'm going to ask them if they'd elect to recieve their invoices online. I'll let everyone know how it goes.

08-23-2003, 11:35 PM
like less than 1% of my customers receive their invoices through mail.

08-24-2003, 07:54 AM
I e-mail about 50% of invoices.

Green in Idaho
08-24-2003, 05:57 PM
Something that I have noticed in the last year is "not everyone reads their e-mail on a daily basis". For those that do not have e-mail at work, there are many that check it "every once in a while".

As I do a lot of client correspondence via e-mail I also e-mail with 'read notification' to prevent sending a reminder when they haven't read the original (be it an invoice or mail).

And personally, I tend to stack my bills (paper version) in one spot to pay on one day, so an e-mail invoice is going to have to get printed to add to the stack. "Oops, I forgot..."

Of two operators I know doing it - one does 70% (they work only commercial properties) and one does less than 20% (mixed). And each of them try to get e-mail addresses as a standard business procedure for new accounts- for news, invoices, corresp., etc.

Definitely saves the sender the postage!

For those considering it in the future, Quickbooks has the feature.