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View Full Version : Hey, let's do each other a favor!


JimLewis
09-09-2003, 09:30 PM
This happens to me several times per year - I lose a client because they move away to some other state. When it happens, I thank them for the years of being a great customer and wish them well. But I am missing a big opportunity - for one of you!

I SHOULD be saying, "Where are you moving to? OH! North Carolina? Well, I hope you enjoy your new home there. Let me know if you need a referral for a LCO over there. I know several in that area." And then refer this client (who has been a great client, otherwise I wouldn't have kept them for so long) to one of you guys in that area!

So keep that in mind when you lose a client due to an out-of-state move. Let's help one another.

Gr grass n Hi tides
09-09-2003, 09:35 PM
Excellent idea. I have several clients right now that are trying to sell their NC homes and move elsewhere. I know one of them will be relocating to Timonium, MD. Anybody out there provide service in that area? I'll check with my other clients & find out where they're heading. The ones moving to MD, they pay premium rates too - $65 for 45 min. mow.

65hoss
09-09-2003, 09:39 PM
Not a bad idea. Your wife must have thought of this. haha.

JimLewis
09-09-2003, 10:03 PM
Well, Shawn, I may be referring one to you this week! The example above was a real one. I do have a client moving to NC later this month. Although I don't know where yet. We've been emailing. I just sent her an email before I typed this thread asking her if she needed a referral. She will likely say yes. I also asked her which part of the state she was moving to.

Whoever gets her will be very fortunate. She's been a client of mine for 6 years or so. Has always paid on time and never bitches about anything. Always takes us up on additional services (e.g. aerating) too! Great client.

JimLewis
09-09-2003, 10:08 PM
Your wife must have thought of this. haha. Eric! Don't make me come over there and whip ya again! :gunsfirin:

Gr grass n Hi tides
09-09-2003, 10:10 PM
Originally posted by jimlewis
Well, Shawn, I may be referring one to you this week!

She's been a client of mine for 6 years or so. Has always paid on time and never bitches about anything. Always takes us up on additional services (e.g. aerating) too! Great client.

Man, Jim that sounds great! I'm in Kitty Hawk, Dare Co., NC. Please do drop me a line when you find out where they're going!:)

If I'm not the lucky one & she moves to another part of NC, I see there are quite a few NC LCOs here on LS......NCSU Landscaper, and Envy come to mind........cripes there's a bunch of us listed under the NC (local) thread :) .

proenterprises
09-09-2003, 10:35 PM
I have done this when customers move upstate or to another county or somthing. works great!

thanks jimmy:cool:

Expert Lawns
09-09-2003, 10:54 PM
Make them move here. I'll mow em.

sildoc
09-10-2003, 02:54 AM
Well Jim If you send any south to Medford let me know. I would gladly acomidate someone that needed service from your neck of the grasslands.
Good Idea, wish I someone had thought of that earlier (my head in grassland) since I had a older couple move closer to there grandchildren and moved to Gresham. I will try to find out a number and pass you on.

work_it
09-10-2003, 03:21 AM
Sounds like a great idea. Know anyone moving to Louisville?

BRL
09-10-2003, 12:18 PM
That's exactly what the Networking Forum is for! I've seen some posts in there along these lines, or trying to get someone in another state to help a relative or friend. I've offered such help to people but so far haven't been able to hook a fellow LSer up yet.

GLAN
09-10-2003, 12:39 PM
Jim

That is fantastic

The concept has great possibilities.

We just have to start doing that.

Red Dwarf
09-10-2003, 01:33 PM
Well, since EVERYONE seems to be moving to Florida, I should be getting plenty of referrals :D LOL!

65hoss
09-10-2003, 08:04 PM
Originally posted by jimlewis
Eric! Don't make me come over there and whip ya again! :gunsfirin:

Come on! Afterward I'll buy the bbq and you get the drinks.;)

PetalsandPines
09-10-2003, 09:03 PM
Anyone shuffling off to Buffalo??? NO?? Didn't think so....;)

Carolina Cutter
09-10-2003, 09:54 PM
jimlewis......

If they are coming to the Fayetteville, Ft. Bragg, Southern Pines area let me know.

nelbuts
09-10-2003, 10:30 PM
Jim, Great idea.
I have people who are snowbirds that go north every spring then come back in winter. Most are from Canada, Ohio, NY, NJ, and other midwest and eastern states. My business is in Charlotte County, FL if I ever get the chance to help anyone out I will do so with joy.

Kip
09-10-2003, 10:51 PM
I would be interested in the people moving to North Carolina if they are moving to the central part of the state...Charlotte, Concord, Albemarle. Thanks!!

tiedeman
09-10-2003, 10:58 PM
great idea

mdvaden
10-14-2005, 12:24 AM
Good thread.

I just moved to Medford area from Beaverton which is by Portland. That's 600 or so customers I'm losing that called periodically from year to year. I put Lewis that posted this on my web site so he can glean some referrals.

Now, in Medford, I need several hundred more. I'm working for Good Earth Landscape part-time to ease the pruning strain on my hands and shoulders. It provides some variety of movement. But that leaves 2 days that I'm providing licensed service under my own business name.

So if you have any clients moving to Medford, tell them there's reliable service here too.

Any questions about that - PM Lewis, we worked in conjunction with one another in Beaverton / Tigard.

Wells
10-14-2005, 01:18 AM
Jim,
That is a really good idea you have there. Does anyone know if there is a list available that shows the location (City and/or State) of the members of this site. My only problem would be trying to remember where members are located if there is no list available.

QualityLawnCare4u
10-14-2005, 01:47 AM
I think its a great idea! However, what person in their right mind would want to move to south Georgia? Bad economy, low paying jobs:D

jgc8fan
10-14-2005, 01:48 AM
If you guys wanna do that (great idea) talk to the forum admin. (who'll probably read this anyway) to set up another forum section for referrals. Then you can announce there that you have a customer moving to "so and so", and folks from that area can contact you via PM to get in contact with the customer. You can simply post a message to your thread once the referral is made saying "the account is referred" so you won't keep getting PMs after you've unloaded the account on some sucker (I mean lucky LCO.) :rolleyes:

Frontier-Lawn
10-14-2005, 02:41 AM
Excellent idea. I have several clients right now that are trying to sell their NC homes and move elsewhere. I know one of them will be relocating to Timonium, MD. Anybody out there provide service in that area? I'll check with my other clients & find out where they're heading. The ones moving to MD, they pay premium rates too - $65 for 45 min. mow.

my granda mom use to live there

Frontier-Lawn
10-14-2005, 02:49 AM
also if any one has customers that want to move to fl. there is a US Home/ Lennar home develpoment being built in venice called STONEYBROOK (resort style living). homes start @ $365,000 and they are sweet homes. i run in that area so let me now also if they do.

Frontier-Lawn
10-14-2005, 02:51 AM
low paying jobs:D
not if you work at pubilx. they'll take care of you

yardmanlee
10-14-2005, 09:07 AM
hey if any are headed my way I'll be more than happy to take care of them
s/w virginia (roanoke, salem) area

thanks, and I will do the same !!!

QualityLawnCare4u
10-14-2005, 09:09 AM
not if you work at pubilx. they'll take care of you

A Publix? What is that?:D We have never had one here. We had a Winn Dixie go belly up a few months ago though.

stumper1620
10-14-2005, 09:23 AM
Excellent Idea!
The way the economy is here in Michigan I won't look for any coming my way, But, The more jobs that get lost around here i may be Making some referrals out to you guys.
How many guys are around Vagas suburbs, I know of 5 people that have been talking about going out there.

Frontier-Lawn
10-14-2005, 11:04 AM
A Publix? What is that?:D We have never had one here. We had a Winn Dixie go belly up a few months ago though.
they're in Florida, Georgia, Tenn, & parts of Alabama & south Carolina. they sell the best quality food. http://store.publix.com/publix/

Precision
10-15-2005, 12:46 AM
Jim as usual, good idea.

But we do need some type of area map or method of farming out the referrals that isn't so hit or miss as happening to notice a thread.

Perhaps one of the moderators can set up a forum where we post and the computer spits out LCO's within 10 miles or something and automatically PM's the locals.

yardmanlee
10-15-2005, 08:36 AM
the forum could be titled as "Referrals" then we post our customers moving to
an area, and that thread can be titled. example client moving to cloumbia S.C
then list other info about that client such as good, bad, or whatever !!

just a thought

lee

thecolorgreen
10-15-2005, 04:55 PM
This happens to me several times per year - I lose a client because they move away to some other state. When it happens, I thank them for the years of being a great customer and wish them well. But I am missing a big opportunity - for one of you!

I SHOULD be saying, "Where are you moving to? OH! North Carolina? Well, I hope you enjoy your new home there. Let me know if you need a referral for a LCO over there. I know several in that area." And then refer this client (who has been a great client, otherwise I wouldn't have kept them for so long) to one of you guys in that area!

So keep that in mind when you lose a client due to an out-of-state move. Let's help one another.

Hey Jim! Did Ms. Crawford (my old customer in Sandy that moved to SW Portland) ever hit you up for service?

Erik

stevegeraldo
11-13-2005, 10:10 PM
I have noticed realators do this all the time, now its our turn to organize! any work in northern CA (Yuba City) be sure to send it my way,will do the same!:blob3:

Mr. Vern
03-09-2006, 02:47 PM
Hey Steve - I am in Yuba City and only do installs and service calls. I get regular requests for maintenance that we do not offer. I am always looking for a good quality maintenance provider to refer people to. If you do good work and are not just a mow blow and go company, I would be willing to send you referrals. PM me if you want to hook up and show me some of your work and see if we can help each other.