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MR. Nomo
11-12-2003, 11:32 AM
I have had my Hustler since late March. Nothing but great thing's to say with some slight exception when cutting thick wet grass.
I noticed the paint comming off of the leading edge of my deck which I assumed was normal for wear. Upon closer inspection I noticed that it was chipping/flaking off. I then noticed on the rear of the deck the same problem was occuring were there is no possiblity of wear problems.
I took it to my dealer and they conccured that the paint was flaking off with ease and said they would replace the deck no question's ask!
WOW!!! Now that's standing behind your equipment...

Thanks Hustler!

mowerconsultant
11-12-2003, 05:29 PM
We do stand behind our product 110%
We are addressing the paint issue.
We hope to have our new paint system in use by the 1st of the year.
We broke ground in the spring on a plant addition (40K square feet) in part of this addition there is a new paint system is being installed, the latest, most advanced powder coat paint system.
This will make the Hustler even more indestructible in the very near future.
Thank you for your patronage.

Pj

imograss
11-13-2003, 08:30 AM
im having the same paint issue with my super z, what should i do?

mowerconsultant
11-14-2003, 11:09 PM
Originally posted by imograss
im having the same paint issue with my super z, what should i do?

Please have your dealer contact our service department, make sure he has your model #, serial #, and date of purchase.

Pj

AintNoFun
11-16-2003, 03:34 PM
what do you think a reasonable amout of time is. Our machines are 1 and 2 years old. The paint is very bad on them as well.

mowerconsultant
11-16-2003, 11:15 PM
Originally posted by AintNoFun
what do you think a reasonable amout of time is. Our machines are 1 and 2 years old. The paint is very bad on them as well.

Like the above post, you need to contact your dealer and let them know, make sure you have all your info.
The dealer will contact our service dept, and they will take care of your problem.

Pj