View Full Version : replace mower or the employee
04-11-2004, 01:27 AM
I have purchased a new exmark 48" walkbehind with the ECS controls with the intention of it being used for my one and only employee. The problem is he just can not get used to the ECS controls, its like he has never been on a mower before! had no problem with pistol grips or using super surfer. I do not want to replace him excellant worker,dependable. I guess the question is should i replace the mower with something he is more comfortable using or just have him deal with what he has?
P.S. he had no objections at the time i purchased it
04-11-2004, 01:31 AM
Did he get to use it before he decided he had no problem with it?
A good employee is hard to find. It may be better to cut yer losses with the mower and get one with pistol grips. That would be far cheaper than some lazy employee that you'd end up with. Just make sure this guy isn't being lazy or trying to prove some point.
04-11-2004, 01:35 AM
48" exmark walk behind : $4500.00
Exellent, dependable employee : PRICLESS
Give him a week or so and see how he does. It will fairly easy to replace the mower but a good employee will be hard to replace, and replacing him with a not so good employee will end up costing you way more than a new mower.
04-11-2004, 01:38 AM
He had never used one before but said it should be easy to get used to. I have seen him on it in my yard and im afraid to send him out on someone else's. I do not know if it would be his height around 5'4 but he is very uncomfortable with it. I guess it would be easier to replace the mower.
04-11-2004, 01:46 AM
well put! I think if he slows it down and takes his time it will come to him. just needs to get used to it.I personally like the ECS controls but i will not be running it.
04-11-2004, 05:04 AM
The ECS controls work the same exact way as pistol grips ther just inverted to a more comfortable position. If you can work pistols you should have no problem using Ecs. Have you seen this guy run other mowers? Are you using a sulky?
if he was good with pistol,,he ll get just as good with the new mower.. the quality of most machines is determined by how well the user knows a particular machine.
in any case ,m,if i had an employee that was like yours. he would get what ever mower he could do his best work with..
finding a good dependable, honest employee that can do good work ..
lets just say u can go thru a fifty workers and not find one. jmo
04-11-2004, 11:16 AM
yes he has been with me for 2 years and i have seen him operate(had a lesco pistol grip that he used) and had demoed a wright stander and super surfer with no problems, now this mower he has a problem with. Maybe he is looking to move on or something just seems a little strange that he is so against it. yes we are using a sulky but he has not used it yet (just put it on) maybe that will change his mind?I would not have bought the mower had i know this was going to happen as i said i let him know beforehand anyhow...
04-11-2004, 11:38 AM
give him more time to get the hang of it.
04-11-2004, 12:24 PM
With more time on the machine he will get the hang of it and in a couple of weeks you guys will be laughing about it hang in there some things just take time.
04-11-2004, 12:26 PM
Snowmizer, I don't understand why he'd have a problem w/ ECS unless he was short. When I demoed the Lazer Z last year, the rep had a 48 w/ECS that I played w/ for about 1/4 an acre. I found there to be 0 learning curve. It was very smooth. I don't really see the need for ECS, except maybe 36" just to prevent knuckle busting for inexperienced operators. The controls are more a nice-ity rather than a necessity. I did think that they're easier on the operator than pistols.
04-11-2004, 12:46 PM
Tough call in a way.
BUT, there are plenty of different types of mowers out there to choose from. If he's an excellent and dependable worker like you say he is, screw it, put him behind something that he's comfortable with and will make you money.
That's my take on it...
04-11-2004, 12:56 PM
He'll get used to it, and he'll love it. Right now, he's just just not used to the sensitivity, is all. I'm willing to bet that's all it is. In a short while, he'll have it mastered, even with a sulky.
04-11-2004, 03:49 PM
Which model exmark 48 do you have the metro and the turf tracer can be converted to piston grips and that is exactly what I am doing to my 48 inch metro. Not that I or my employees can't get use to it but because I simply can't stand the ECS. Not being able to lift the deck with ease when I have an obstical I wish to run over the top of and its harder to man handle if you need to yank her to the side. Plus personaly my hands hurt more with that system then they ever did with piston grips. Come May the handles go bye bye. It cuts a straight line easy enough but you realy need to like what your using.
Bond's Lawn Keepers
04-11-2004, 04:55 PM
I bought one and it is hard to learn how to operate, but when he can learn how to use he will love it. Tell him to go slow first week or two.
I had a employee that was going to fast one time. I decided he needed to learn how to use it going slow.
If you don't watch out it will spin around and around until you let go. I did that one day. I look like a drunk on a bike LOL.
04-11-2004, 05:09 PM
Odd that he couldn't get used to such a similar system, but I'm sure you could just convert the mower to pistols rather than take a hit selling it. I know they offer ECS upgrade kits so I assume you could find the parts to do the reverse. Heck, you might find them for sale here by someone who's upgraded.
(I looked like an idiot myself the first time I used the ECS)
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