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View Full Version : how far will you go, to retain a client?


bobbygedd
08-28-2004, 08:05 AM
years back, i was working a full time job, with massive overtime. AND trying to build a client base for my lawn service. needless to say, the light on the answering machine was ALWAYS blinking. it got to the point where i wouldn't even call them back anymore. whoever could "ride out the storm" and stay with me, became my steady clients , others cancelled, and understandably so. the overtime at my full time job was mandetory, and without notice, no way around getting people mad at me. i had a few customers who had become irate at one point, and i was sure i was on the verge of losing them. when i went to thier house to mow, i knew they'd be out the door screaming, and i was out of excuses. what did i do? i showed up wearing a neck brace. told them i was in an accident. thier anger turned to pitty, and i was able to keep them. how far will you go?

HOOLIE
08-28-2004, 08:42 AM
I'll go pretty far, dont' know about faking whiplash though. Unless I suspect the customers trying to take advantage of me, I'll try to do whatever they want.

dishboy
08-28-2004, 08:58 AM
Another stupid thread justifying your customer service issues.

I don't have to go anywhere to keep a client, I guess I need to take some of your GREAT knowlege and put it to use as you do so I can have these conflicts also. My life is just too boring , I don't have any BS to write about.

Mikes Lawn Landscape
08-28-2004, 09:09 AM
Originally posted by dishboy
Another stupid thread justifying your customer service issues.

:p

I give it 25 posts before its closed !

geogunn
08-28-2004, 09:12 AM
I pay someone to go in and do a home invasion robbery in their house and then I show up with a lawnmower and handcuffs and take the perps to jail. it makes customers for life.

GEO :dizzy:

Ol'time Lawncare
08-28-2004, 09:31 AM
if the customer really likes you and you do good work, then i dont think you have to go to that extreme.usely a phone call would work,thats how i run my buisness!

qualitylandscaping
08-28-2004, 09:42 AM
I don't try to keep mine.. You don't like my schedule or my work, find somebody else.. I won't waste my time for a PITA who expects everything for cheap, so I let them cancel or I drop them and I move on, usually signing up a better paying customer within a day or two (most of the good ones are referral customers)..

allstar
08-28-2004, 10:02 AM
I would never advocate being dishonest with customers,doing lousy work or continually showing up late,but...if you want to build a really successful business you have to spread yourself thin in order to find out what you're capable of doing.I don't see anything wrong with stretching the truth a little from time to time(e.g.,mower broke down,everyone out sick,grandma died,etc.) in order to keep a client from getting angry and firing you.
Most,if not all,successful business owners have to "talk" their way out of trouble from time to time,IMHO.

olderthandirt
08-28-2004, 10:13 AM
Originally posted by dishboy
Another stupid thread justifying your customer service issues.

I don't have to go anywhere to keep a client, I guess I need to take some of your GREAT knowlege and put it to use as you do so I can have these conflicts also. My life is just too boring , I don't have any BS to write about.

Then why you wasting time and bandwidth with a response? Your life must be boring but you just wrote a bunch of BS.

Mac

Tom-N-Texas
08-28-2004, 10:21 AM
I rarely am late mowing a yard, so it's hard to relate to your situation but man......that is really freaking hilarious. Wrong, but hilarious. Just thinking about it cracks me up.

Ric
08-28-2004, 10:24 AM
BooBy

The way you lose customers and always post about how they are a PITA, you need to do everything you can to retain them.

BTW BooBy, Don't come to Florida right now, They are taking guys like you to jail everyday because of Charley.


Ps. Nelbuts Is alive and well and has survived Charley. He is running for County Commissioner so wish him luck in the up coming election.

Pss. Friday August 13th 2004, 4:30PM I was inducted into the Eye of Tiger Club. The ceremony was Sunny and Bright with still winds. It lasted about 15 minutes And was preceded and followed by quite a Do.

dishboy
08-28-2004, 10:25 AM
Originally posted by olderthandirt
Then why you wasting time and bandwidth with a response? Your life must be boring but you just wrote a bunch of BS.

Mac

Pretty much just like your reponse huh, writing BS to slam BS.

odin
08-28-2004, 10:35 AM
you can only come up with variations of the same basic **** so many times.


Looks like the well is running dry of stories ...maybe bobby needs to buy the book strange custormer stories for midgets and dummys.

bobbygedd
08-28-2004, 10:44 AM
thank you odin. do you know of such a book?

olderthandirt
08-28-2004, 11:10 AM
Originally posted by dishboy
Pretty much just like your reponse huh, writing BS to slam BS.

OK dishboy how far would you go ? Pucker up, let them stick it to you, freebies couse can'y afford to loose any one ? go get em boy. Me I don't care whether they come or go. At least Bobby has the Kahoons to put it out there, you only have enough to slam the thread.

Mac

dkeisala
08-28-2004, 11:29 AM
Neck brace? Whatever. I don't have these kinds of problems with customers nor do I need to go to such extremes. I do as I so I'm going to do and no one has a problem.

That said, I do know a guy that keeps a vacation home in Palm Springs. Everyone in Palm Springs has a landscape service, including this guy - the city is immaculate. Anyhow, he goes down to PS to spend some time and finds that his landscape has gone to hell. Grass isn't mowed, shrubs are all out of whack, etc. He's pissed and calls the landscape guy and leaves a nasty message. The landscape guys son returns his call later, apologizing and explaining that his father (the landscape guy) had died. They sent out notices but he somehow didn't receive his. So, stuff does happen.

bobbygedd
08-28-2004, 12:43 PM
yea dkeisala. and you, odin, i don't care to argue with you, for a couple of reasons. first and foremost, you are an old man, and should be treated with respect. secondly, i seriously question your mental stability. it will take only a couple posts to get you all riled up, and into your primitive, knuckle dragging mindset, and once again you will threaten to come to new jersey and beat me up. and third, i have to leave now, i need to catch the 4th race at saratoga. i'm putting all my money on the #5 horse. hey, if he wins, i'll buy you a new set of dentures, hows that sound? see ya

fcl01
08-28-2004, 12:55 PM
i wont kiss azz but ill do what i can. usally an apologetic phone call works. everyone, sooner or later gets behind. we have a couple other landscapers that we talk to alot that will help us, and viceversa if/when the inevitable sh*t hits the fan.

all ferris
08-28-2004, 01:13 PM
BooBy, you make a bad name for all the respectable guys out there making a living in the green industy. Your poor customers.

Ric
08-28-2004, 01:18 PM
Originally posted by bobbygedd
yea dkeisala. and you, odin, i don't care to argue with you, for a couple of reasons. first and foremost, you are intelligent mature gentlemen unlike myself, and should be treated with respect. secondly, i seriously question my own mental stability. it will take only a couple posts to get me all riled up, and into a primitive, knuckle dragging mindset, and once again i will threaten to come to your home and beat you up. and third, i have to leave now, i need to catch the 4th race at saratoga. i'm stupid enough to put all my money on the #5 horse. hey, if he wins, i'll buy myself a new set of dentures, and kilo of dope, hows that sound? if i lose all my money I will go to florida and beg ric for a job picking up roof tile off the grass. heck maybe i can even go in business for myself collecting alumin screen frames at $ 0.30 a pound.

Gees BooBy

After re-reading your post I really feel sorry for you and your low life style of thinking.

satch
08-28-2004, 05:11 PM
This would never work in a rural area like where I live.Everybody knows all your buisness.

pjslawncare/landscap
08-28-2004, 06:23 PM
Well, If shes' real good lookin, Ill sleep with her. But if shes not -- No, I wont go that far.

bobbygedd
08-28-2004, 07:06 PM
whatever you say ric. you did however take the time to re read my post? hmmm, keep saying it, and you may start to believe it, "i hate bobby, i hate bobby........." the fact remains, all of you critisize me, but you DO make it a point to read and comment on every thread i write. say what you want, fact is fact, SOMEBODY has to write something interesting. you guys are BORING!!!!!!

eshreve1234
08-28-2004, 07:16 PM
The neck brace was pure class. I am still laughing. Whats next a brace on your leg from a bookie collecting a debt?

bobbygedd
08-28-2004, 07:19 PM
by the way, all ferris, YOU GUYS make a bad name for yourselves! lawnboys in general are nothing more than pee ons, they allow the client to run them, thier life, and thier business. YOU give lawn guys a bad name. don't even try that crap. i do an A+ JOB, at a fair price. FAIR does not mean i work dirt cheap like the rest of you punks, FAIR means i make a nice living and DON'T have to look for a job in the winter. FAIR means it's MY BUSINESS, it's done MY WAY. you don't like it? open the newspaper and pick a lawn punk you can push around. yea, that's a great new name for you guys, "lawn punks". i'll call u "LP" for short.

matthew horner
08-28-2004, 08:36 PM
I used to think I was the only one sick of bobby g's posts and compaints about this job and bla bla bla.

It is good to have company.

No offense bobby, unless you need it. However, you do seem like a mill. member who got there posting bookoos a day about nothing.
Matt

bobbygedd
08-28-2004, 08:41 PM
matt, why then do you read all my stuff? tell me? i'm serious! do you think it's easy being me? i sacrifice my back, my skin, my blood pressure, and my mental wellness to these clients in order to provide you people with an education in this field on how to deal with clients, that does not involve simply bending over and taking it from them. which is what most of you do

matthew horner
08-28-2004, 08:54 PM
Not what I do bud. I don't read most of them. Only the ones I click on by accident cause the title appeals to me. Then I get in and learn you started it and its always compaints or about someone giving you a gift or some woman hitting on you.

TRUST me, you are not educating me.

Kelly's Landscaping
08-28-2004, 09:07 PM
My question to you bobby and I know you did it is how did you work the neck brace cost into their next months bills? I liked the story one it was funny and two I think its true. When I got my self so much work this spring that in May I had a 8 week wait for me to get to many of my jobs I think your idea might have come in handy. In a perfect world as many seem to live in you can tell your customers you will be there in 6 days an have no trouble meeting that time. In the real world it rained 2 of those days, one of your guys crashed your truck, 2 of them don't like to show for work other then pay day and you just landed 3 large jobs and all of them think you will be there tomorrow.

bobbygedd
08-28-2004, 09:24 PM
mathew, i don't believe you "click on them by accident", that is lame my man. but if you are above my level, i certainly understand, i'm not trying to be better, or worse, jus being me. i have my beliefs, my ways, and will not change, i've been doing this many years. and kelly, it's a true story. the neck brace is a business expense, and was charged to someone, be certain of that. it's like, tues i'm going to do some trimming, the shrubbery is infested with poison ivy. i charge hourly for this. so, i am charging for the service, plus the trip to the store to buy the tecnu,plus my markup on the product, plus the time it takes to wash ourselves,and our clothes.

1MajorTom
08-28-2004, 09:28 PM
Originally posted by bobbygedd
it's like, tues i'm going to do some trimming, the shrubbery is infested with poison ivy. i charge hourly for this. so, i am charging for the service, plus the trip to the store to buy the tecnu,plus my markup on the product, plus the time it takes to wash ourselves,and our clothes.

so what you are saying Mr. Gedd is that your time is worth money?

bobbygedd
08-28-2004, 09:38 PM
what i'm saying is, UNLIKE MOSE LAWN TURDS, i charge for all expenses involved in running my business. the laundry detergent, the tecnu, the gas i burned picking it up, EVERYTHING.

1MajorTom
08-28-2004, 09:40 PM
So everything includes your time to get the product, the time it takes to wash the clothes right?

bobbygedd
08-28-2004, 09:43 PM
on this particular job, i am charging by the hour, so the answer is yes. however, on grasscutting, i charge per visit, so unexpected delays, will not increase the price.

1MajorTom
08-28-2004, 09:44 PM
so then on this particular job, does time = money to you?

matthew horner
08-28-2004, 09:46 PM
SOOOOOOOOOOOOOOOOOOOOO LAAAAAAAAAAAAAAAAME

bobbygedd
08-28-2004, 09:48 PM
on THIS PARTICULAR JOB, the more time i spend, the more money i make. HOWEVER, such is not the case on most jobs. an example is your specialty, which is grass cutting. you CANNOT charge by the hour, so you CANNOT equate time to money.

1MajorTom
08-28-2004, 09:54 PM
Oh and what is your specialty Gedd? Do tell us.......
You see, Liz would probably love our specialty cause we actually show up and cut the grass. ;)

Mikes Lawn Landscape
08-28-2004, 09:55 PM
Originally posted by bobbygedd
what i'm saying is, UNLIKE MOSE LAWN TURDS, .

Moderators instead of arguing with him enforce your rules !

Or

Are rules made to be broken

matthew horner
08-28-2004, 09:57 PM
Bobby, you ask for out opinions on EVERY aspect of your business and half of your life, then get your back to the wall when we give em to ya. Moreover, you eat it up when the boyz praise you and say you are cute. Makes me sick

bobbygedd
08-28-2004, 10:06 PM
matt, open your eyes and smell the coffee. YOUR OPINIONS MEAN NOTHING TO ME, EVER. i post for the sake of conversation. if i didn't, you all would be staring at the never ending barrages of, "what are double blades? how short do u cut? every other week?"

fga
08-28-2004, 10:50 PM
......what is a double blade?

matthew horner
08-28-2004, 11:08 PM
............how short do you cut?

HOOLIE
08-28-2004, 11:20 PM
Around 3 and a quarter. What's the every other week stuff? What do you do with the other week?

matthew horner
08-28-2004, 11:27 PM
I read bobby gedds stuff.

bobbygedd
08-29-2004, 08:48 AM
and then he complains about it.

Ric
08-29-2004, 10:23 AM
Hello BooBy

Yes I read your dreck also. In fact I hunt for it. WHY????

Because you are so far off the wall I can laugh AT you, not with you. IMHO you are what you accuse others of, A dumb yard boy.


You are Married man with children who spends more time on LawnSite than with his own family. GET A LIFE throw away your computer and spend your time with your family. We are not your family or do we really care what happens to you or your family.

BooBy you need a wake up call, by hurting your feeling with the truth, maybe this is that wake up call.

fga
08-29-2004, 10:32 AM
Originally posted by Ric
Hello BooBy

Yes I read your dreck also. In fact I hunt for it. WHY????

Because you are so far off the wall I can laugh AT you, not with you. IMHO you are what you accuse others of, A dumb yard boy.


You are Married man with children who spends more time on LawnSite than with his own family. GET A LIFE throw away your computer and spend your time with your family. We are not your family or do we really care what happens to you or your family.

BooBy you need a wake up call, by hurting your feeling with the truth, maybe this is that wake up call. Ric,
you really, honestly seem concerned with Bobby's situation and well being. there is a thin line between love and hate you know...

bobbygedd
08-29-2004, 11:29 AM
ric, your concern with my family's well being really warms my heart. to make you feel better, i'll let you in on something....you know the days that you and most others are working from 8 am till dark? i, am not. most of my days end around 2:30 pm. this allows me time to go swimming with my boys, fishing, take them to football practice, and NEVER miss a school play, or parent teacher conference. HOW, you may ask, am i able to do this? i'll tell you how. where it takes YOU, and most others dawn till dark to scrape out a living, i have established routes, and "higher value" work in such a manner that i make MORE than you, by doing LESS. plus, i'm off mondays, and some tuesdays. this gives me time to be with wife and kids, AND post on lawnsite, and do whatever i want. today i'm taking the family to a baseball game, tommorow, fishing on our boat. what it boils down to ric, is that i'm much smarter than you. thank you for your concern

Lawn-Scapes
08-29-2004, 01:04 PM
Bobby,

Over the years I have watched you... feed off this site asking many questions.. wanting to learn. I have even read a couple of thank yous from you... hard to believe. Then I watched you change to somewhat of an entertaining story teller... little cocky and borderline ass.. but bearable. Now... all you do is tell these unbelieveable BS stories and have become what I believe to be the biggest ass (and punk) on this site. You are not trying to help others... your just trying to create controversy and conflict between you and other members. I have read many deragotory remarks from you about lawn care members here and am sick of it.

Grow up a little...

Ric
08-29-2004, 01:53 PM
Originally posted by fga
Ric,
you really, honestly seem concerned with Bobby's situation and well being. there is a thin line between love and hate you know...


FGA

Ric's posting style has also changed over the years. At one time I think I added a lot of information to this board, particularly in the pesticide forum. Do a search under my name and see for yourself, I am not with out some knowledge to share. I am unlike many member here in the fact I have a formal education in horticulture and have multiply certification. I do however lack common sense on many things, so I do not clam to be perfect.However BooBy jumped me back around January of this year and I have given less and less real information and more and more gas to BooBy. BooBy might make a lot of posts and bring some humor, but I must agree with Lawn-Scapes about his needing to grow up. He has certainly caused me not to post as I once did.

1MajorTom
08-29-2004, 04:18 PM
Originally posted by bobbygedd
HOW, you may ask, am i able to do this? i'll tell you how. where it takes YOU, and most others dawn till dark to scrape out a living, i have established routes, and "higher value" work in such a manner that i make MORE than you, by doing LESS. plus, i'm off mondays, and some tuesdays.

Even a non-math whiz like myself can easily figure out that you aren't depending solely on your lawn income to live. Even if you work the maximum hours in a week, which for you would mean no more than 20, and you were making $100.00 an hour (which you aren't) for these 20 hours, it still wouldn't be enough for you to live on for the year. SO, with that being said, there are always underlying circumstances that can't always be seen. For all we know, you may be a paid witness in the witness protection program which really funds your lifestyle. Or you may no longer have your trailer payment so without having to pay for a roof over your family's heads that there could really free up some of your income. Either way, I think it's safe to say you are misleading us here just a tad.......
Your 'dawn to dark' comment rubs me the wrong way considering that you aren't telling us the full story. Try again Gedd. ;)

DUSTYCEDAR
08-29-2004, 04:33 PM
GO BOBBY!!!!!!!!!!!!!!!!!!!!!!!!

Creative Lawn Care
08-29-2004, 04:46 PM
I must admit a year ago I enjoyed bobbys post. However the last couple months he has become unbearable. Also his working 6 hrs a day 4 days a week comment really gets to me. Most of us on this site work 60 + hours a week and make an average income. This is not because we are stupid and you are a genius. We work hard and honest. You are either cheating your customers, lying to us about your work hours or have money coming from somewhere else. Whichever reason it is, it will eventually come back to bite you. Maybe you should fish more and post less.

Ric
08-29-2004, 04:47 PM
Originally posted by DUSTYCEDAR
GO BOBBY!!!!!!!!!!!!!!!!!!!!!!!!



Dusty

Is that a Boston Fern or BooBy's Pot Plant in your arvar????:D

BooBy has moved on to another thread and will not face the music of Jodi's numbers. BooBy actually has a drive window for his retail store selling Green Stuff. So in fact BooBy is in the Green Industry. After all they call it GRASS.

Expert Lawns
08-29-2004, 05:22 PM
Bobby you have more issues than sports illustrated

Mikes Lawn Landscape
08-29-2004, 05:47 PM
Originally posted by 1MajorTom
Either way, I think it's safe to say you are misleading us here just a tad.......
Your 'dawn to dark' comment rubs me the wrong way considering that you aren't telling us the full story. Try again Gedd. ;)

bobbygedd
Banned

Registered: Nov 2000
Location: NJ
Posts: 4902

This would solve a lot of the problems on LS

1MajorTom
08-29-2004, 06:10 PM
Originally posted by Mikes Lawn Landscape
bobbygedd
Banned

Registered: Nov 2000
Location: NJ
Posts: 4902

This would solve a lot of the problems on LS

I don't really think so. For a forum to work, there has to be a diverse bunch which we are lucky to have here. Bobby is loved by some, hated by some, and others just tolerate him. I don't always agree with him, he knows that, but I wouldn't want him gone from lawnsite either. The way I see it, with Bobby posting here, he just makes me look all the more intelligent. :laugh:
(I'm just kidding Bob ;) )

Rhett
08-29-2004, 06:15 PM
Dang you guys are a tough crowd. I personally enjoy many of Bobby's posts. Not all but many. Been mostly just reading for four years and I know we don't have Sunday dinners over at each others house, but to basicaly say you do not care if a persons family catches on fire seems kinda out of line. Try to get the most out of the commercial forums but also nice to get a prospective of the different personalities in the off topic. I get a kick out of the banter between certain members but it seems to be turning ugly lately. By the way you are all invited to my house for dinner. Wife says she is cooking, so out of self defense we wil order pizza.

odin
08-29-2004, 06:34 PM
Originally posted by 1MajorTom
I don't really think so. For a forum to work, there has to be a diverse bunch which we are lucky to have here. Bobby is loved by some, hated by some, and others just tolerate him. I don't always agree with him, he knows that, but I wouldn't want him gone from lawnsite either. The way I see it, with Bobby posting here, he just makes me look all the more intelligent. :laugh:
(I'm just kidding Bob ;) )

I agree bobby adds color to the forum .. even if he is repeating the same stories over again .
When me or anybody sees one of his threads we all already know before we click it whats its about.

If we all have had all enough crazy customer story variations fixes .Just don't don't click the thread and then keep replying to feed it along .

After my only reply on this tread which the only reason i replyed the way i did was i was pissed off about my eye that had a detatched retina couple years ago that my little girl poked her finger into ..thats what i did ..quit replying ...so my not replying any more he goes and posts in the off topic why haven't i gone ballistic .. baiting me for fun on a few threads ...hahahahaha its the new me now no more uncoup behavior on this forum <a href='http://www.smileycentral.com/?partner=ZSzeb008' target='_blank'><img src='http://smileys.smileycentral.com/cat/10/10_9_137.gif' border=0></a>

Lawn-Scapes
08-29-2004, 06:36 PM
That's right Mike.. Bobby won't get banned. He's allowed to call all other memebers punks, dumb asses, losers, etc... because he is someone's special pet here....

Like I said... I think Bobby used to be somewhat entertaing but now I don't have a single speck of respect for him. By his own admission in this thread he has no credibility... so he can defend/explain himself and boast all he wants. How do you believe a liar?

Ric
08-29-2004, 06:43 PM
Originally posted by Lawn-Scapes
That's right Mike.. Bobby won't get banned. He's allowed to call all other memebers punks, dumb asses, losers, etc... because he is someone's special pet here....

Lawn-Scape

It is all about numbers and making money from sponsors. BooBy brings in hits and hits add up to money. But not BooBy's money.

fga
08-29-2004, 06:47 PM
I don't see what the big deal is. If you don't like the man, and see his name as the thread starter, don't click on it. I see several people on here who are disliked, but they still have a right to be here. sorry, i call like i see it.

matthew horner
08-29-2004, 06:53 PM
It is like spam with him.

bobbygedd
08-29-2004, 08:24 PM
jodi my dear, if your math doesn't add up, then just look at the FACTS. i'm here anytime i wanna be, day or night, any day of the week. i must be makin enough money, we are all eating well at my house. once again ric, you couldn't even shine my shoes, so don't even try. and lawn scapes i do not cross the line with the moderators or the rules, i may RIDE THE LINE real closely, but never cross it. you are absolutely correct, i have learned a bundle from lawnsite, and i thank each and every one of you for that. but it's not the knowledge that matters, it's what one DOES WITH KNOWLEDGE that counts. and working 60 + hours a week, to just make "ok" or average money, is like being on a sinking ship. sorry, i call it like i see it

bobbygedd
08-29-2004, 08:32 PM
rhett? who said they don't care if my family catches fire? it must have been deleted. whoever it was, i'll beat your ass in front of your wife, kids, parents, and grandparents. you're a piece of garbage, fun is fun, but i never wished harm on any of you

Kelly's Landscaping
08-29-2004, 08:41 PM
I agree with you bobby working 60+ hours to make ends meat does not make a whole lot of sense. I work as many as 90 hours a week and get paid less then ends meat by choice you can take a shot at me for that or you can say how foolish I am for busting my ass for next to nothing going on 2 years. But that like many of the guys on this site is not the whole story bobby I make these sacrifices now to grow as fast as I can in order to obtain a better life for myself. While I do not pay myself much that does not mean I did not make much oh no its going into trucks, mowers, skid steers, and trailers you name it and its made me an established company. Weather or not you agree with me on this is your call but when you call me lawn boy it does offend me as its not a fair description for someone that may have a bit more going on then merely cutting lawns. My estimates for next years gross is around 800k which is not that bad for whatís going to be my 3rd year in business for my self but your probably still pay your self more because its not good enough for me so I will keep building thank you.

Ric
08-29-2004, 08:43 PM
BooBy

I must have something on a dope head like you or you would not point me out. Best I put you back on my ignore list and forget a piece of dung like you exists.

Rhett
08-29-2004, 08:51 PM
Back the boat up Bob and reread my post. One post said they did not care about you or your family and I thought that was wrong and stated so. Am not an english major and maybe I stated it wrong. Take a deep breath, nothing is that inportant on this or any other forum to get that upset about. Don't believe that anyone here wishes bad on anyone else or I would at least hope not. God bless you and yours. By the way the pizza is getting cold

bobbygedd
08-29-2004, 09:09 PM
ric you couldn't shine my shoes. plain and simple.

greendave
08-29-2004, 09:26 PM
I don't think he'd want to......I know I wouldn't......

bobbygedd
08-29-2004, 10:15 PM
lawnscapes, whos "special pet" am i btw?

Mowses
08-29-2004, 10:16 PM
Bobby, part of the reason people keep replying to all your threads is that more often than not your advice is wrong and people try to give the right advice. You just said a lawn boy can't charge by the hour to mow a lawn. I would like to hear you try and explain that one. Do you charge by the length of grass ?? Do you double your IQ to get the value of 40 and that's the price you quote ?? I asked you to explain on the other thread but you did not reply. It's obvious you have no idea what you're talking about because you can't explain it.

You just big noted yourself saying you work LESS hours to make MORE than other guys here. A lesson for you Bobby, the example you just gave directly relates to TIME !!! So Smeg for Bains, thankyou for just firming up my argument and agreeing with me. I'm glad to see you learnt something.

bobbygedd
08-29-2004, 10:25 PM
mowzes i do not charge by the hour to mow grass. do you? does your $30 weekly cut get charged $40 if it takes longer one week? i make more by working less because all my work is grouped, and within a 5-8 mile radius of my home, most actually within 1.5 miles. i have almost no single stops. they are a waste of my time. i provide multiple services at a single stop. ex: 4 mows, 4 weed treatments, 4 ferts. dig?

gunner27
08-29-2004, 10:42 PM
if bobbygedd got banned from lawnsite, how many of you would check in as often as you do?

Mowses
08-29-2004, 10:45 PM
Bobby, when you quote the price to the customer how do you figure out what to charge....... when i quote, i charge by TIME. I also have multiple stops and i know you are saying you get more because of LESS drive TIME. That's fine, but you just added to my point that because it's taking you LESS TIME you're making MORE. I think you're misunderstanding the whole time=money concept. I get what you're saying but i don't think i've once seen you say that you understand what i am saying. And seeing that you're actually arguing my point for me instead of yours then you really should understand what i'm saying. Not trying to be rude here.

Forest
08-29-2004, 10:53 PM
What ever happened to this topic through the Bob beatings?? Sometimes you just have to take the good with the bad...You cant like everyone.

bobbygedd
08-29-2004, 10:57 PM
me either, but fact is fact, this mindset of "working by the hour" is for employees, and will keep you down. how do i quote a lawn? i'll tell you. the market will bear only so much. someone started a good thread called "customer point of resistance." i know what my competitors charge. around here it's almost always $25. the better guys will charge $27, the not so bright guys will go $18-$22. i push it as far as i possibly can, and still sell the job. if a top competitor would go $27, i'll go $29-$33, and sell myself based on things other than price. according to your "price by time " thoery.....ok, let's say this: $60 an hour is good scratch, agree? so, if i were to price based on time, i'd look at the lawn, say to myself it will take 12 minutes, and charge $12 for the service? that's insane! most of my lawns ARE 12 minutes-15 minutes, and i get $29-$33 for these lawns. i do however have some work where i DO QUOTE AN HOURLY fee, simply because there are some things i am bad at estimating. one of them is big trimming jobs, the other is big cleanup jobs. so on occasion i will work hourly, so i don't burn myself. but, these times are few and far between. and as i said,generally, i do not base my fees on time, to do so is to limit yourself. if you base on time , and your hourly figure is $60, then you can't make more than $480 in an 8 hour work day. you are "locking " yourself in

gunner27
08-29-2004, 11:50 PM
hey bobby, if you got banned, how often would you check in?

Mowses
08-29-2004, 11:54 PM
When the customer dictates the price that will still give you an hourly figure for a service. If you don't have an hourly figure then how can you calculate a number to target for each day ?? You need to figure out the time it takes to do each job. You couldn't say 'oh today's goal is $700' and not have any idea how long each job will take. If you didn't, then how do you know how long you will work for?? Or even if it's worth working, i'd hate to work for $5/hr.

bobbygedd
08-30-2004, 12:10 AM
if there were no clocks, would you be able to make a living? you can only figure out how much money you make per hour, AFTER THE DAY IS DONE . i know that i need to do 70+ lawns a week. i get them done as quickly, or slowly as i feel like on that particular day. if i get 20 today in 7 hrs, so be it, if not, so be it. if my goal is 70 for the week, and i only did 68, i didn't lose money, i just didn't make the money from those 2 lawns. i can't lose what i never had. for you to say "time=money", and i got stuck in traffic, still got my work done, but i lost money cus it took longer, is like me saying, "i lost 20 million dollars this year, cus they didn't let me play center for the lakers." AND...gunner if i got banned, i wouldn't check in

Mowses
08-30-2004, 03:19 AM
Well clocks do exist my friend. Sorry but using a fantasy world situation to prove your point is pretty poor. You could have used a real life situation and told me that you worked 23rd/day this week and earned the same amount as when you did it in 8hr/day but you are completely happy because you didn't lose a cent.....
Thank God that you are immortal and that time doesn't mean a cent for you :)

42homers
08-30-2004, 07:12 AM
Takes me back to the days of Lawrence Stone!!!

Larry Stone followed and then there were more names.

Fart smeller when he wanted to be.......he just didn't want to be that often.

He told me once he just acted like an ass to "fire" people up.......to get a response.

Each time Bobby posts there are 8-9 pages of replies and responses.........just like this one.

He ain't hurtin me........is he hurtin ya'll? Is it that serious?
Do you have to read it?
Lifes about choices anyway.....we can choose to get caught up in the drama or we can make the decision to turn away. Looks like most of the ones that don't like Bobby still take time out of their busy schedule to make some sort of reply...usually a negative one.

This site is about exchanging knowledge. Ric, you stated that you didn't post as much as you used to because of a comment Bobby made!!!!!
Please...........why not continue helping those that come here seeking information and not allow anyone to stop the learning process, especially Bobby. Your hurting the ones that need your wisdom and your hurting yourself as well. If we have knowledge then we should share it......if not this site just becomes another way to "pass the time".

Who cares if Bobby makes more than you do.........who cares how he makes it. I think we all have enough issues in our own lives that should keep us busy.......trying to figure out how someone else is getting by is neither smart nor productive. If there is an example out there willing to share honest info then he/she will do so. I don't care what you do to get there as long as it's done honestly. If you have time to share it with all of us then do so by all means. If you just want to be the class clown then that's how you will be viewed.........big deal. When I leave here I'm going out to do what it is I do and regardless of how much or how few dollars I make I'm probably not going to change the way I do things anyway............I'm stuck in the proverbial rut................too tired to change.

The issue with time and money. There really is no issue. It takes time to make money........spend time wisely and you'll make more in less time..........waste time and it'll take more time to make less............beat yourlelf up over it if you want or do something to change it. Everybody has to figure out where they're going wrong........if they do it fast enough then they survive in business, if they don't then they fail. If they're that concerned about it they will seek professional help to get things straightend out........such is life.

No heartburn here........need some info I'll be happy to give it............wanna bs........I'll do that too............if I wanna read what your typing then I can, if I don't then I won't. Some of this stuff does repeat itself but we have to remember there are new members coming in all the time and they have questions, none of which are dumb........they're coming here to learn and it's our choice if we want to help them or call them dumb azzes.......if you think your too smart to help then it may be time to get into consulting and charge for your time so you don't think your wasting it here.

Nuff said.

Luv ya...mean it!

bobbygedd
08-30-2004, 07:49 AM
ric is talking trash. why would i keep him from posting. he only posts in the pest area anyhow, and i'm rarely there. fact is he doesn't post much here, or anywhere else, cus people have no respect for him. and for the record, he had to go to school to learn what i learned from lawnsite, and simple hands on/observation/common sense. i aint hurtin no body, never wanted to. yes i use terms "lawn punk", etc. when i hear people, and many of them do, give your services away, and allow clients to walk on you, it makes me ill. when i hear you guys say it's unethical to make sure you get paid, and on a timely manner, and bash me for insisting that i run my business, not the clients, and they MUST adhere to my policies, i get put down and ridiculed. i get bashed on this forum every time i post something, so don't try to make it look like i'm the "bad guy"

gramps
08-30-2004, 10:57 AM
Originally posted by bobbygedd
whatever you say ric. you did however take the time to re read my post? hmmm, keep saying it, and you may start to believe it, "i hate bobby, i hate bobby........." the fact remains, all of you critisize me, but you DO make it a point to read and comment on every thread i write. say what you want, fact is fact, SOMEBODY has to write something interesting. you guys are BORING!!!!!!
Not me never:o

gramps
08-30-2004, 10:59 AM
Originally posted by gramps
Not me never:o just that one time:eek:

gramps
08-30-2004, 11:01 AM
Originally posted by bobbygedd
matt, open your eyes and smell the coffee. YOUR OPINIONS MEAN NOTHING TO ME, EVER. i post for the sake of conversation. if i didn't, you all would be staring at the never ending barrages of, "what are double blades? how short do u cut? every other week?"
how short do you cut

Gravely_Man
08-30-2004, 12:18 PM
The customer must be happy or they will look elsewhere for someone to service their account. I will make them happy doing a quality job, at a reasonable rate done right the first time. This usally makes everyone happy.


Gravely_Man

matthew horner
08-30-2004, 12:25 PM
what are double blades?:D :p

greendave
08-30-2004, 03:12 PM
I don't dink coffee. Don't like the smell. Now what BooBy?

bobbygedd
08-30-2004, 03:15 PM
green, please explain

CamLand
08-30-2004, 03:18 PM
Originally posted by greendave
I don't dink coffee. Don't like the smell. Now what BooBy?

WTF are you talking about:confused: :confused: :confused: :confused:

fga
08-30-2004, 04:09 PM
Originally posted by greendave
I don't dink coffee. Don't like the smell. Now what BooBy? OK..... terrific.
I think you've been "dinking" something else.

greendave
08-30-2004, 04:18 PM
Ok let's try this again. My post must have been held up by a moderator.
Originally posted by bobbygedd:
matt, open your eyes and smell the coffee.

I was being sarcastic.................

fga
08-30-2004, 04:21 PM
Originally posted by greendave
Ok let's try this again. My post must have been held up by a moderator.
Originally posted by bobbygedd:
matt, open your eyes and smell the coffee.

I was being sarcastic................. Oh... so maybe you haven't been dinking something else. sorry.

greendave
08-30-2004, 04:35 PM
Thanks fga, I'm really not as think as you drunk I am.......
..........by the way, what are doubles? (Snicker, snicker)

EastProLawn
08-30-2004, 05:05 PM
Originally posted by bobbygedd
i had i showed up wearing a neck brace. told them i was in an accident. thier anger turned to pitty, and i was able to keep them. how far will you go? LMAO:D :D