View Full Version : This is a Good Customer!

J Hisch
01-06-2005, 10:40 AM
After the snow storm that had us busy for a week. A customer of mine calls and says, you did my driveway while I was out of town. I didn't see a bill would like for me to send a check? I was like "uh I totally forgot about you." I was dumb founded. I almost gave it to her for free becasue of her honesty. Then I called the employee in who was supposed to record the work he did and ask him how come he didnt record it. His response " uh I dunno.... I want more customers like this.

01-06-2005, 10:55 AM
J HISCH--I personally believe there are more customers out there like yours than there are those trying to screw you.

most people only want a fair shake.

they want to get what they were promised and pay for what they get.

GEO :)

01-06-2005, 10:56 AM
Yes, more customers like her and less employees like him :)

01-06-2005, 11:37 AM
Yes, more customers like her and less employees like him :)Those words were out of my mouth before I even scrolled down and saw your post.

I would hope that you gave them employee some stiff words.

01-06-2005, 01:25 PM
that means you got their trust, you must be a good landscaper..i have dun that before..i love good customer loyaty..in fact most of mine send the check before the bill hits them...wow