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Old 09-03-2005, 12:44 PM
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Critical Care Critical Care is offline
LawnSite Bronze Member
 
Join Date: Nov 2003
Location: Central Oregon
Posts: 1,654
More about customers... and to think about.

"There's a saying in the United States that the customer is king. But in Japan the customer is God."

and...

"The absolute fundamental aim is to make money out of satisfying customers"
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