It is a great experience every time that we walk in the Deere dealer that we go to. Everybody knows us and is always asking how the equipment is running, or how many accounts that we are up to, or just the every day mumbo jumbo talk. I ordered some parts for the older machine and filters and lubricants for every thing else, and the one part they did not have, so they ordered it, and they said they would bring it down to me, when they come in. They know that means a lot to us, and it sure is nice. Now thats SERVICE!!!!