Hahaha!!! went to his place first, he opened the door and I explained the mistake about the cleanup, which I think he already realized, and he said yes thats correct (no arguement with it) so I handed him the revised bill for $120.50 (one cleanup @60, two mowings @33, one discount $5.50) he went and got my check, i got check, then handed him the letter (I actually made it longer reviewing the troubles we'd had and where he went wrong and that our company is about premium service, he's about cheapest price, etc. LOL) and said " you can read this letter explaining how we can handle this situation, while I get to work! " I went to truck, he went inside house. I got in truck and left, laughing all the way to the bank, literally! now i have cash in hand i'm happy LOL..
His yard was still lookin bad from the mis-fertilization... lumpy rows of thick juicy mixed with straggly LOL.... what a joke.....
attached is my cancel letter, anyone feel free to use it or modify and use it.
7.5' SnoWay w/Pro-Wings call 812-371-6069