Originally Posted by crawdad
Your profile says you've only been in biz for a year, but, I feel you have a grip on it here. Best answer so far.
??? WTF??? I and another said #1...If you couldn't figure out for yourself that your word SHOULD be your bond...does that make my answer any less than best???
When you take on a new customer and give them a price...you best explain at that time what the price you quoted includes...As a customer and you trying that crap with me I'll take care of your decision...your fired...another LCO is only a stones throw away...