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Old 09-23-2006, 07:34 AM
Randy J Randy J is offline
LawnSite Bronze Member
Join Date: Aug 2001
Location: Richmond, KY
Posts: 1,126
I think the point is, if you told them the price may be adjusted after the first mow, then I would agree it's ok to raise the price. However, if I gave them the price, with no mention of adjustment (verbal contract), then I gave them my word and I believe in living up to it.
FIRESCOOBY, you probably will gain several more customers from treating that one so fair. Of course you may not, but that's not the point - you feel good about yourself because you treated the customer fair.
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