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Old 09-26-2006, 11:25 PM
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Willofalltrades Willofalltrades is offline
LawnSite Bronze Member
Join Date: Dec 2005
Location: Northeast Ohio
Posts: 1,000
I may be wrong but remember a thread where a rep. from pro-lockers used a sarcastic analogy to a customers problem. He was tore a new one by everyone one here. Matt did the same thing. That lady did a bad thing by assuming he would make everything perfect with his mower but there are more professional ways to deal with a problem like that. Don't get me wrong, heck, I would be proud if I said that to one of my customers. Yet, what kind of impression did I just leave?
Will Toth
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