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Old 02-21-2002, 06:56 PM
beck beck is offline
LawnSite Senior Member
Join Date: Sep 2000
Location: St. Louis, Mo
Posts: 407
I think after doing the job for her. I would send her a thank you/ apology card with a nice gift certificate.

"again i apologize for my employees actions and am embarrassed by what he did. Thank you for not judging my company by the actions of one former employee. I appreciate your business and please enjoy a nice dinner on me."

something to that effect
because if she wanted to she could tell her friends and neighbours.
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