Good thread. I agree - attendence is paramount. Site - I like #2. People always have something to say or to complain about. How about finding a solution for that problem that everyone keeps complaining about.
I would add to it:
1) Maintain equipment so that it lives beyond it's expected life
2) Get liscensed by Ohio Dept of Agriculture for Pesticide Applications (or whatever state you're in)
3) Contribute towards increased profit by increasing revenue per payroll hour or increase the crew's billable percentage.
Lawn Lad, Inc.