What does being a professional have to do with giving the customer the courtesy of knowing about a price increase?
When the gas company raises their rates, ever notice that there is an extra piece of paper detailing their new rates in the bill a few months before the new rate takes affect?
Why do they do this?
If we're not supposed to talk about price, then why when we go on new estimates after we give our sales pitch, do we then give the price? I guess customers should just agree to hire us without knowing the price?