Thanks for the helpful responses.
Let me try to fill in the blanks a little more. These are national mortgage companies that we contract to. (e.g.) Countrywide, AM South, Homecomings financial, Horizon. They just don't respond most of the time to correspondence. We have even had to wait a few months after a property closed, the representative I spoke with said that it was against thier company policy to pay utilities and so on at closing and that we would just have to wait until our invoice was proccessed.
I wish i could tell my bill collectors that it's against my policy to pay them at this time!
Hmmm..... that house looks empty, the grass is kinda tall.....