Originally Posted by a plus bob
Called real green for help at 10:18 am lets see how long for call back .This is a very busy time for them.
Bob, I don't think it's our lucky day. I just submitted a report ticket also, due to SQL database connectivity problems (probably not RG's fault anyways). Anyways, when I submitted the ticket it says that there are 36 calls ahead of me....
... I'm sure this is probably the busiest week of the whole year due to people processing renewals.