I sent a letter to the head of customer satisfaction in torrence ca. The letter was stearn but polite. the letter included before and after photos of custom welding and fabrication to kubotas 2650 front snowblower. My complaint was their marketing of this machine as a commercial duty blower. I got no responce at all!
. Wednesday morning at five o'clock as the day begins.......silently closing her bedroom door........leaving a note that she hoped would say more..... she goes downstairs to the kitchen clutching her handkerchief!