Just have to post Dave....wow...sorry to hear about your frustrations!! I hope ya'll still had fun and enjoyed the parks.
Check out www.vrbo.com
for a rental house...just book early. TRUST me...once you do it --- you will never want to travel with kids and stay in a hotel again. VRBO has houses for rent all over the country....when we took the kids to Disney that was our first experience renting a house instead of staying at a hotel. We loved it so much that we also rented a house last summer when we went to Arizona.
I have a question for Michael in Florida....how do you get the best deal on Disney tickets? After alot of research, we ended up buying ours on Ebay. It worked out fine, but in the end I still didn't know if I could have done better buying them locally once I got to Orlando.