Thread: problems???
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Old 04-06-2010, 02:54 PM
The Toro Company The Toro Company is offline
LawnSite Senior Member
Join Date: Feb 2009
Posts: 354
Mysteryman -

Thank you for your question, and for providing a link to the thread you referenced. Although the majority of our customers have reported outstanding experiences with their GrandStand mowers, some of our customers unfortunately did not experience trouble-free operation during 2009. The Toro product team has worked hard to provide remedies for these select model year 2009 units, and to implement a number of enhancements to the 2010 models, ranging from product design changes to mistake-proofing efforts within the manufacturing process.

We fully expect the 2010 GrandStand models to consistently exhibit a high level of quality, so you shouldn't have to worry about any of the issues you referenced. If your machine does not meet your expectations in any way, please let us know immediately. Thank you for your purchase, and best wishes for a productive and profitable season.

-The Toro Company
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