Originally Posted by shovelracer
Ive never landed a mid project redo. The usual response is that their work is fine and we just need to provide a few more days labor to finish what they started. Once we start talking from scratch they listen, but Ive already lost them.
Well I checked out the 2 in the gated communities. Both of the projects are so messed up. As you & others have mentioned, once I informed them that it needed to be started from scratch, I lost them.