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Old 02-23-2003, 10:45 AM
JVS JVS is offline
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Join Date: Nov 2000
Location: I am not here
Posts: 132
on that note

Our snow plowing contracts clearly have our pricing structure defined- especially for storms over 12".
I have had our billing dept send out the 1/17-1/18 invoices-
We are now starting to get a slew of angry clients upset about their bill-

Any suggestions on how to handle the calls and call backs- We have a few ideas- but I'd like to see how others would also handle this. Concerned not to lose clients-All help is appreciated and thanked!

Joe
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