View Single Post
  #16  
Old 11-07-2010, 05:28 PM
JimLewis's Avatar
JimLewis JimLewis is offline
LawnSite Fanatic
 
Join Date: Dec 1999
Location: Beaverton, OR
Posts: 6,556
Yah, personality screening is one of the questions we do on the questionnaire we use. It's the last question; "How patient / nice was the caller in answering the preceding questions? How nice did they seem over the phone?" Then I have them rate the caller's kindness / patience on a scale of 1-5.

The response that is written in that box often can decide whether I want to go give a bid or not. If they were rude and impatient and asking, "What's with all the questions??" or "How long is this going to take? I need to get back to work!" then this is someone who is definitely a little too high strung and I'm not too interested.
__________________
Jim Lewis
Lewis Landscape Services - Oregon
"kickin' grass and takin' names"


www.lewislandscape.com - Portland Oregon Landscaping Company

landscape design Portland Oregon
Reply With Quote
 
Page generated in 0.03504 seconds with 7 queries