We have been in business for 5 years and this seems to be the make it or break it year. I have a good customer base - and I am trying to pick up more customers, but my efforts have not been successful. I have tried newspaper ads, distributing business cards, sending out personalized letters and just do not receive responses. In previous years, I have asked new customers what drew them to us and the answer was always - word of mouth. So, how can I effectively boost our customer base, in addition to word of mouth? Please me help if you can. Thank you and have a good one!