Let me clear up that there is irrigation in place - there is a system on the property - the issue is that he is on reclaimed - which in our location has been suspect as of late as weather you will actually be able to irrigate on your assigned day because it has been exteamly dry....so a lot of times ---you go to irrigate you lawn -and there is no pressure.
I went by and visited the property today - other than the initial watering we had put down right after install (1 inch) there has been no additional water applied. The base is still good and moist...the soil surface is good and moist.. the turf is looking good...no additional irrigation is needed at this time.
The homeowner should be leaving work in less than a half hour...I am planning to call him and explain that there is not a need for extra watering at this time....we are out of the freeze warning now....temps getting higher the next few days again...should bring soil temps back up again. Then appear they will be in good shape.
Thanks to all that have supplied input.
10% of your customers are 90% of the problem.
You may think the grass is GREENER on the other side, but if you take the time to water your own grass would be just as GREEN[/COLOR].